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Industrial Inside Sales Representative

Company: Cameron Craig Group
Location: Davenport
Posted on: November 22, 2021

Job Description:

An industry-leading manufacturer of mechanical industrial equipment is seeking a Customer Service professional to work within an established company seeing very nice growth. In this role, you will be working with manufacturing companies throughout the region, in support of a great sales team and ultimately building trusted relationships to help your manufacturing customers solve problems.

KEY AREAS YOU WILL BE RESPONSIBLE FOR INCLUDE: * Process all incoming orders in a timely manner from receipt of order through verifying product availability, source and purchase a special product, pricing, terms, credit status, order entry, and release. * Communicate customers expectations and follow the order through to fulfillment. * Professionally handle incoming calls by addressing questions and facilitating the process to find answers when not readily available. * Provide non-complex, technical product information to customers. * Evaluate and resolve customer problems including product returns; identify and recommend process and product improvements. * Assist outside sales representatives with non-complex quotations.

QUALIFICATIONS AND/OR EXPERIENCE REQUIRED: * Minimum 2 years customer service and/or sales experience in a manufacturing environment * Experience with ERP software is a plus * Excellent communication skills * Strong mechanical and sales aptitude * Ability to handle multiple tasks * PC literate * problem-solving ability * Associates Degree (preferred), strong industry experience accepted in lieu of degree * Prior successful experience in account management working with manufacturing companies (Sales to OEMs) is strongly preferred. * A self-starter with a strong business development acumen.

Keywords: Cameron Craig Group, Davenport , Industrial Inside Sales Representative, Sales , Davenport, Iowa

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