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Agent Services Representative

Company: Remax Concepts
Location: Davenport
Posted on: November 22, 2021

Job Description:

Join RE/MAX Concepts, one of the leading real estate companies in Iowa. This position is located at our Davenport office. The day-to-day for this position varies from fast-paced with multiple tasks to slower days working on ongoing project work. The person in this position must have a positive attitude, be self-disciplined and adaptable to change. Along with the following responsibilities, providing excellent customer service to both agents and clients is essential.Responsibilities:Front Desk/ Main Office (first priority, about 60%)Keep front reception area and office tidy and presentableGreet guests and welcome them into the officeAnswer all incoming calls and redirect them or keep and distribute messagesAccept and sign the delivery of letters, packages etc.Prepare outgoing mail, including courier materialsCoordinate office management (office supplies, internet, phone, cleaning, etc)Enter New Listings on the MLSData Entry into our internal CRM System to track transactionsReview Listing and Sales paperwork for completeness of signatures and initialsMake changes to MLS listings as neededScan commission checks and do MLS closeouts as neededAgent Services (about 40%)Answer general questions, address complaints and provide accurate informationLearn systems and assist agents with company accountsCommunicate with agents regularlyAdditional responsibilities as neededRequirements:Familiarity with office computers and printersThorough knowledge of customer serviceKnowledge of computer applications (knowledge of Google products is a plus)Strong communication and people skillsStrong desire to help othersPositive AttitudeGood organizational and multi-tasking abilitiesHigh School diploma or GEDby Jobble

Keywords: Remax Concepts, Davenport , Agent Services Representative, Sales , Davenport, Iowa

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