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Desktop Support Analyst

Company: Robert Half Technology
Location: Davenport
Posted on: October 11, 2019

Job Description:

Candidates with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users will be excited about Robert Half Technology's Desktop Support Technician role. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Davenport, Iowa, area. Key responsibilities - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Administer computer desktop support in accordance with established policies and procedures - hardware repairs with the appropriate vendors - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Be in contact regularly and effectively with ticket submitters - Fix computer problems, and recommend appropriate action/solutions- Desktop support or related experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - MS Windows 7 in an Active Directory environment experience - Desktop Operating System experience highly desired - MS Windows 10 experience - Microsoft Office 365 experience - Foundational knowledge in Active Directory - provided by Dice

Keywords: Robert Half Technology, Davenport , Desktop Support Analyst, Professions , Davenport, Iowa

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