Automotive Lead Technician

Company: Tires Plus
Location: Davenport
Posted on: November 14, 2023

Job Description:

RESPONSIBILITIES

Customer and Vehicle Service (85%)

• Personally road tests automobiles (both before and after service work is performed)
  
• Performs inspections on assigned vehicles following Tires Plus procedures (according to M.A.P. Guidelines) to reports findings to service management
  
• Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis
  
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles
  
• Keeps store management aware of service area mechanical repair problems as they occur
  
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs
  
• Drives customer or company vehicles to drop off and pick-up customers or automotive parts
  
• Practices proficiency in the application of Tires Plus methods, standards and procedures
  
• Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair
  
• Maintains A.S.E. certification(s)
  
• Follows all Tires Plus applicable Tires Plus Standard Operating Procedures (SOPs) and Policies
  
  Miscellaneous Functions (15%)
  
  • Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department
    
  • Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance
    
  • Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
    
    
    
    • Attends meetings as required by management
      
    • Helps to provide on-the-job training for new Maintenance Technicians, General Service Positions, Installers and apprentice VSTs
      
    • Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services
      
      PHYSICAL DEMANDS
      
      Store Deliveries
      
      • Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
        
      • Storage racks are between (4in. & 106in.)
        
      • Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks
        
      • Roll tires to storage and place in storage racks
        
      • Pushing or pulling tires into or out of tight racks requires (15 to 55 lbs.) of force Tire Service
      • Perform 0 to 3 flat repairs per day
        
      • Mount and balance 4 to 28 tires per day
        
      • Rotate wheels on 1 to 7 vehicles per day
        
      • Pull new tires for customers weighing between (11 lbs. & 72 lbs.)
        
      • Average car tire weighs (27 lbs.), Average truck/SUV tire weighs (35 lbs.), Average Off Road Truck tire weighs (44.5 lbs.)
        
      • Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
        
      • Wheels weigh between (5 & 42 lbs.) with an average of (20.6 lbs.)
        
      • Tire mounting handles are between (19in. & 64in.)
      • Use foot controls to remove and mount tires
        
        Oil Changes
        
        • Oil changes can take between (35 min. & 1 hour)
          
        • Opening and closing hoods requires (3 to 6 lbs.) of force
          
        • Pulling oil hose to vehicles requires (4 to 13 lbs.) of force
          
        • Oil hoses hang between (66in. & 80in.)
          
        • Maneuvering oil carts requires (4 to 15 lbs.) of force
          
        • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
          
          
          
          • Adjusting arm length requires (3 to 22 lbs.) of force
            
          • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
            
            Alignments
            
            • Perform between 2 & 10 alignments per day
              
            • Step onto and off of alignment rack to access steering wheel, key and to set the parking in the vehicle
            • Use hand tools to make adjustments under the vehicle
              
              Fluid Service
              
              • Fluid services can take up to 1 hour
                
              • Perform 1 to 5 fluid services per day
                
              • Use hand tools for fluid services
              • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
                
              • Adjusting arm length requires (3 to 22 lbs.) of force
                
              • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
                
              • Supplies are between (4in. & 112in.) with a ladder available
                
              • Perform overhead work under the vehicle
                
                Brake Service
                
                • Perform 0 to 2 brake fluid exchanges per day
                  
                • Perform 0 to 2 brake pad changes per day
                  
                • Perform 0 to 2 rotor services per day
                  
                • Brake services can take between 1 & 2 hours per axle
                  
                • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
                  
                • Adjusting arm length requires (3 to 22 lbs.) of force
                  
                • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
                  
                • Air impact wrench/torque gun weighs (6 to 8 lbs.)
                  
                  
                  
                  • Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.
                    
                  • Supplies are between (4in. & 112in.) with a ladder available
                    
                  • Hanging lights are between (76in. & 80in.)
                    
                  • Place rotors on the lathe between (39in. & 44in.)
                    
                  • Lathe controls are between (34in. & 40in.)
                    
                  • Total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.)
                    
                  • Drive customer vehicles
                    
                  • Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.)
                    
                  • Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
                    
                    WORK ENVIRONMENT
                    
                    • Cold work environment in the winter with a cold cement floor
                      
                    • Hot work environment in the summer
                      
                    • Oil and other slippery substances on the floor at times
                      
                    • Exposure to a variety of chemicals used in cleaning, lubrication, etc.
                      
                    • Use hand, power and air tools to perform repairs
                      
                      QUALIFICATIONS
                      
                      • Reading and writing
                        
                      • Ability to learn basic mechanical tasks
                        
                      • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
                        
                      • Must have a minimum 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
                        
                      • A.S.E certification in at least one of A1-A8 is preferred. Will accept equivalent external qualifications or training certifications. (New Hires with external similar qualification/certification will have up to 2 years of employment to comply.)
                        
                        WHY Tires Plus
                        
                        Kick your career into high gear when you join the team at Tires Plus. Tires Plus will set you on a road to success with incredible benefits and more:
                        
                        • Competitive Salaries
                          
                        • Extensive Training
                          
                        • Monetary Incentives
                          
                        • Benefits That Start on Day 1
                          

Keywords: Tires Plus, Davenport , Automotive Lead Technician, Professions , Davenport, Iowa