DavenportRecruiter Since 2001
the smart solution for Davenport jobs

Cruise Line Reservationist

Company: Mommy Jobs Online
Location: Davenport
Posted on: July 15, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Davenport , Cruise Line Reservationist, Other , Davenport, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Are You Looking For A Way Out Of The Rat Race?
Description: Have you ever made a mistake, failed miserably, fallen flat on your face or experienced a major loss Maybe you
Company: AP USA
Location: Peoria
Posted on: 07/18/2019

Maximo Planner
Description: Save Skills - Mechanical Knowledge - Maximo Benefits - Health Insurance At the end of April 2019, WorleyParsons combined with Jacobs' Energy, Chemicals and Resources ECR division, to create Worley. (more...)
Company: Worley
Location: Peoria
Posted on: 07/18/2019

Buyer
Description: We are seeking a talented Buyer with electrical component procurement experience to join a leading manufacturer in the the Greater Rockford IL area. Our client
Company: Vogrinc & Short
Location: Rockford
Posted on: 07/18/2019


Account Executive
Description: To meet the demand of our clients as well as the growth in the small-to-medium-size business market, AppStar Financial has immediate openings for sales professionals.We are willing to compensate you accordingly. (more...)
Company: Appstar Financial
Location: Peoria
Posted on: 07/18/2019

Entry Level Software Engineer - Peoria
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Peoria
Posted on: 07/18/2019

CDL A Regional Truck Driver - Earn Up to $87,500/Yr - Home Weekly! - Peoria
Description: Looking for RESPECT and a place to call HOME This is that place.WALMART is Hiring CDL-A Truck Drivers in your area What you'll do:Walmart wants to help you find your place - a stress-free, flexible work (more...)
Company: Walmart Inc
Location: Peoria
Posted on: 07/18/2019

CDL A Regional Truck Driver - Earn Up to $87,500/Yr - Home Weekly! - Rockford
Description: Looking for RESPECT and a place to call HOME This is that place.WALMART is Hiring CDL-A Truck Drivers in your area What you'll do:Walmart wants to help you find your place - a stress-free, flexible work (more...)
Company: Walmart Inc
Location: Rockford
Posted on: 07/18/2019

OTR CDL A Truck Drivers - Great Home Time! - Rockford
Description: Veriha Trucking is now hiring OTR CDL A Truck Drivers --What We Offer: ul li Earn Up to 90,000/Year li Home Every 12-14 days li GREAT Benefits Package: Health,
Company: Veriha Trucking
Location: Rockford
Posted on: 07/18/2019

Regional CDL A Truck Drivers - Earn Up to $90,000/Year!
Description: Veriha Trucking is now hiring Regional CDL A Truck Drivers --What We Offer: ul li Earn Up to 90,000/Year li Home Weekly li GREAT Benefits Package: Health,
Company: Veriha Trucking
Location: Peoria
Posted on: 07/18/2019

Quality Systems Supervisor
Description: Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits Cadbury (more...)
Company: Mondelez International
Location: Rockford
Posted on: 07/18/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Davenport RSS job feeds