Senior Application Specialist
Company: VirtualVocations
Location: Davenport
Posted on: May 3, 2025
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Job Description:
A company is looking for a Sr Application Specialist to provide
technical support for hosted eDiscovery applications and
infrastructure services.
Key Responsibilities
Provide first-call resolution support for hosted eDiscovery
applications and assist with complex technical issues
Monitor performance and availability of applications, respond to
customer-submitted tickets, and fulfill service requests
Create and maintain documentation, assist with customer onboarding,
and adapt to evolving technology scenarios
Required Qualifications
Bachelor's degree in IT or equivalent experience in a related
field
Minimum of 5 years in IT or eDiscovery
Certifications such as CompTia A+, Microsoft, or equivalent
experience
Working knowledge of Microsoft SQL, relational databases, and
scripting languages like SQL and PowerShell
Familiarity with major server operating systems, including Windows
Server and Linux distributions
Keywords: VirtualVocations, Davenport , Senior Application Specialist, Other , Davenport, Iowa
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