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AI Support Automation Specialist

Company: VirtualVocations
Location: Davenport
Posted on: July 9, 2024

Job Description:

A company is looking for an AI Support Automation Specialist.

Key Responsibilities:

Ensure the AI bot resolves customer inquiries effectively
Drive improvement projects for the AI bot
Analyze customer insights to guide company decisions

Required Qualifications:

5-8 years of customer service experience
Strong data analysis skills
Technical experience with APIs preferred
Experience with customer service automation through bots or low code automation
Experience with NLP, human-centered design, or content design

Keywords: VirtualVocations, Davenport , AI Support Automation Specialist, Other , Davenport, Iowa

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