Service Advisor

Company: Truck Country, Inc.
Location: Davenport
Posted on: May 24, 2023

Job Description:

Location: Davenport, IA
Shift: First
Schedule: Monday - Friday; 6:30am - 4:00pm

Job Overview:

• 
  
• Answer phones
  
• Speak with customers with updating on current repairs, scheduling, etc
  
• Speak with technicians regarding repairs
  
  
  Duties and Responsibilities:
  
  • 
    
  • Follow processes set forth to allow for efficient work
    
  • Follow estimates & repairs from beginning to end, resulting in happy/pleased customer base
    
  • Take notes & enter digitally
    
  • Keep up with schedules & relay info pertaining to said schedules
    
  • Duty & responsibility to want to learn this industry to better serve our clientele
    
    
    Skills and Qualifications:
    
    • 
      
    • Phone skills
      
    • Computer skills
      
    • Organizational skills
      
    • Good communication skills
      
    • Ability to work alone & as a team
      
    • Problem solving skills
      
    • Intelligently & calmly maneuver a fast-paced environment
      
    • Ability to follow up & follow through with tasks
      
    • Multi-task
      
    • Multi-lingual is a plus, but not required
      
      
      Pay and Benefits:
      
      • 
        
      • Paid Time off
        
      • Salaried position
        
      • Medical, Dental, Vision, Short and Long-Term Disability Insurance
        
      • 401K with Employer match
        
      • $50,000 company paid Life Insurance Policy
        
      • Uniforms provided, cleaned & repaired at no charge
        
      • Work Boot allowance
        
      • Safety glasses allowance
        
      • Friendly team-oriented work environment
        
      • Paid training
        
        
        Truck Country / Stoops Freightliner-Quality Trailer is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Ohio, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
        Truck Country / Stoops Freightliner-Quality Trailer is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
        Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.
        If any questions please call 1-800-251-9569, then option#2 for the recruiting department.
        
        

Keywords: Truck Country, Inc., Davenport , Service Advisor, Other , Davenport, Iowa