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Service Advisor

Company: Truck Country, Inc.
Location: Davenport
Posted on: May 24, 2023

Job Description:

Location: Davenport, IA
Shift: First
Schedule: Monday - Friday; 6:30am - 4:00pm

Job Overview:

  • Answer phones
  • Speak with customers with updating on current repairs, scheduling, etc
  • Speak with technicians regarding repairs

    Duties and Responsibilities:

    • Follow processes set forth to allow for efficient work
    • Follow estimates & repairs from beginning to end, resulting in happy/pleased customer base
    • Take notes & enter digitally
    • Keep up with schedules & relay info pertaining to said schedules
    • Duty & responsibility to want to learn this industry to better serve our clientele

      Skills and Qualifications:

      • Phone skills
      • Computer skills
      • Organizational skills
      • Good communication skills
      • Ability to work alone & as a team
      • Problem solving skills
      • Intelligently & calmly maneuver a fast-paced environment
      • Ability to follow up & follow through with tasks
      • Multi-task
      • Multi-lingual is a plus, but not required

        Pay and Benefits:

        • Paid Time off
        • Salaried position
        • Medical, Dental, Vision, Short and Long-Term Disability Insurance
        • 401K with Employer match
        • $50,000 company paid Life Insurance Policy
        • Uniforms provided, cleaned & repaired at no charge
        • Work Boot allowance
        • Safety glasses allowance
        • Friendly team-oriented work environment
        • Paid training

          Truck Country / Stoops Freightliner-Quality Trailer is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Ohio, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
          Truck Country / Stoops Freightliner-Quality Trailer is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
          Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.
          If any questions please call 1-800-251-9569, then option#2 for the recruiting department.

Keywords: Truck Country, Inc., Davenport , Service Advisor, Other , Davenport, Iowa

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