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Appointment Scheduler

Company: ORA Orthopedics
Location: Bettendorf
Posted on: May 23, 2023

Job Description:

Title: Appointment SchedulerEmployment Type: Full TimeWork Hours: Monday through Friday, 8:00AM - 5:00PMCity: BettendorfState: IowaWe care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be at your best every day.Position Responsibilities:Answering all incoming calls related to appointment schedulingCommunicating with patients to schedule, cancel or reschedule appointmentsTransferring patient calls to the correct person or department as neededVerifying and updating patient demographic information over the phoneReviewing and analyzing physician's schedules on a daily basis to ensure optimal patient careManaging and coordinating all patient referrals through communication with other physician's offices and hospitalsEntering new Workers' Compensation sets and gathering all necessary information to get the patient scheduledAssisting with attorney scheduling as neededMaintaining patient confidentiality and complying with all HIPAA rules and regulationsRequirements:High school diploma or equivalent is requiredPrevious experience in a medical office setting is preferredPrevious appointment scheduling experience is preferredExcellent interpersonal, oral and written communication skills - must be able to effectively communicate and interact with patients, caregivers, and staff from diverse backgroundsORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We are an organization comprised of physicians and medical and administrative staff working together to provide quality, compassionate, and accessible care. Apply to join our team today!

Keywords: ORA Orthopedics, Davenport , Appointment Scheduler, Other , Bettendorf, Iowa

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