Patient Access Rep
Company: UnityPoint Health
Location: Rock Island
Posted on: March 16, 2023
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Job Description:
Overview Patient Access Associate Part-Time & PRN (as needed)
positions available! Locations: Rock Island, IL & Moline, IL Shift
Differential: Base pay + 12% for any hours worked between 6pm-6am +
$1/hr for all hours worked on Saturday & Sundays Why UnityPoint
Health? * Culture - At UnityPoint Health, you matter. Come for a
fulfilling career and experience a culture guided by uncompromising
values and unwavering belief in doing what's right for the people
we serve. * Benefits - Our competitive Total Rewards program offers
benefits options like 401K match, paid time off and education
assistance that align with your needs and priorities, no matter
what life stage you're in. * Diversity, Equity and Inclusion
Commitment - We're committed to ensuring you have a voice that is
heard regardless of role, race, gender, religion, or sexual
orientation. * Development - We believe equipping you with support
and development opportunities is an essential part of delivering a
remarkable employment experience. * Community Involvement - Be an
essential part of our core purpose-to improve the health of the
people and communities we serve. COVID-19 and Flu Vaccination
Requirement: It is required to be vaccinated for COVID-19 and
Influenza. Exemption requests based on medical or religious reasons
may be submitted, but must be approved for active employment. Why
UnityPoint Health? * Culture - At UnityPoint Health, you Come for a
fulfilling career and experience a culture guided by uncompromising
values and unwavering belief in doing what's right for the people
we serve. * Benefits - Our competitive Total Rewards program offers
benefits options like 401K match, paid time off and education
assistance that align with your needs and priorities, no matter
what life stage you're in. * Diversity, Equity and Inclusion
Commitment - We're committed to ensuring you have a voice that is
heard regardless of role, race, gender, religion, or sexual
orientation. * Development - We believe equipping you with support
and development opportunities is an essential part of delivering a
remarkable employment experience. * Community Involvement - Be an
essential part of our core purpose-to improve the health of the
people and communities we serve. Visit us at UnityPoint.org/careers
to hear more from our team members about why UnityPoint Health is a
great place to work. https://dayinthelife.unitypoint.org
Responsibilities * Accurately and thoroughly collects, analyzes and
records demographic, insurance/financial and clinical data in
computer system. Ensures information source is appropriate. *
Updates and edits information in computer, ensuring that all fields
are populated correctly and appropriately. * Completes eligibility
check and obtain benefits though electronic means or via phone
contact with insurance carriers or other agencies. * Contacts
patients/families/physicians to obtain additional
demographic/insurance information and update in computer system if
needed in order to proceed with verification process. * Interpret
physicians' hand-carried orders to determine service needs and
scans physician orders or verifies that complete and valid orders
are on file for each patient. * Obtains information and completes
MSPQ and other payer-specific documents. * Reviews and explains all
registration forms prior to obtaining signatures from patient or
appropriate patient representative. * Explain benefits and request
copay, deductible and coinsurance as applicable after developing an
estimate applying allowable (based on payer). Qualifications
Education: Requires minimally a high school diploma or GED. Some
college Experience: Prior customer service experience. * Two years
of experience in a hospital patient access/patient accounts
department, medical office/clinic or insurance company. *
Experience interacting with patients and a working knowledge of
third party payers. * Experience conducting financial conversations
requesting payment for services. * Prior experience with
verification and payer benefit and eligibility systems. * Knowledge
of medical terminology. License(s)/Certification(s): Hands only CPR
Valid driver's license when driving any vehicle for work-related
reasons Knowledge/Skills/Abilities: Technical aptitude - ability to
learn new systems quickly Data entry Communication - both written
and verbal Customer/Patient focused Interpersonal skills Managing
priorities Multicultural sensitivity Planning/organizing skills
Problem solving Professionalism Teamwork Flexibility of schedule.
Other: Use of usual and customary equipment used to perform
essential functions of the position. #nonclinicalcasey * Area of
Interest: Administrative and Clerical; * FTE/Hours per pay period:
1.0; * Department: Patient Access; * Shift: Varies; * Job ID:
128279;
Keywords: UnityPoint Health, Davenport , Patient Access Rep, Other , Rock Island, Iowa
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