Embedded Tech For Above Baseline IT Tech Support
Company: KaiHonua
Location: Rock Island
Posted on: March 14, 2023
Job Description:
Position: Embedded Tech for Above Baseline IT Tech
SuportLocation: Rock Island Arsenal, ILSummary KaiHonua, LLC has an
immediate opening for a Systems Administrator to do Embedded Tech
for Above Baseline IT Tech Support. This position assists in
maintaining client health across the operation, adhering to
security guidelines and applying them across multiple mediums such
as Group Policy and Windows base image, assisting the helpdesk with
troubleshooting efforts, and general tasks delegated by the Team
Lead among other things. Difficulty in tasks may differ vastly
depending on the requests that management provides from its
customers.Essential Duties and Responsibilities (Not listed in
order of importance; other duties may be assigned) and must be able
to perform the following with minimal guidance:
- Maintain client health through patch management
- Scripting software installs for customers
- Reviewing security guidelines on a quarterly basis and applying
them to the current environment
- Assisting the remote support team with advanced troubleshooting
skills
- Reviewing and maintaining Group Policy
- Ability to automate resolutions through scripting (Batch and/or
Powershell) for wide-spread issues that occur
- Parsing through log files for troubleshooting purposes
- Helping maintain a Windows 10 imageQualifications/Education To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- 3+ years of experience performing systems administration
functions
- Must possess an A+ certificate; Security+ certificate
preferred
- Strong people skills as well as good verbal and written
communication skills and have a history of success with customer
facing environments.
- Ability to organize, prioritize and meet deadlines
- Capable of conveying complex information in a simplistic
manner
- Strong critical thinking and problem-solving skills
- Strong self-starter requiring minimal supervision
- Able to take proactive measures to prevent problems rather than
reactive by nature
- Strong verbal and written communication to effectively express
concepts, plans, and proposals
- Must be a U.S. CitizenPhysical Requirements Work may involve
sitting or standing for extended periods of time. Position may
require typing and reading from a computer screen. Must have
sufficient mobility, including but not limited to bending,
reaching, and kneeling to complete daily duties in a timely and
efficient manner. May include lifting weigh up to thirty (30)
pounds as necessary.Security Clearance Position may require a DoD
Security ClearanceBenefits KaiHonua, LLC offers a comprehensive
benefits package including Paid Time Off, a matching retirement
program, and competitive salaries that commensurate with skills and
experience. For more information about our company, please visit
our website at .Company Summary Headquartered in Hawaii, KaiHonua,
LLC is an SBA Certified NHO 8(a) Small Business specializing in
global information technology and offering professional solutions
in IT Design & Installation, Cybersecurity Engineering & Support,
Application Integration & Development, Software & Hardware
Engineering, Network & Systems Management, Information Systems
Security, and Business Management Services. Leveraging over 30
years of providing IT services to the federal & commercial market
with projects located around the world, our team possesses
innovative expertise in the development of a wide range of
technology solutions. KaiHonua, LLC is an equal opportunity
employer. Our service commitment is simple - "Quality IT
Solutions... On Time & On Budget." KaiHonua, LLC reserves the right
to change or modify job duties and assignments at any time. The
above job description is not all encompassing. Positions functions
and qualifications may vary depending on business needs. KaiHonua,
LLC is an equal opportunity employer and does not discriminate
against applicants based on race, color, creed, religion, medical
condition, legally protected genetic information, national origin,
sex (including pregnancy, childbirth or related medical condition),
sexual orientation, gender identity and expression, age,
disability, or Vietnam era, or other eligible veteran status or
legally protected characteristics.
Keywords: KaiHonua, Davenport , Embedded Tech For Above Baseline IT Tech Support, Other , Rock Island, Iowa
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