Bartender - Oculus Bar

Company: Bally's Quad Cities Casino & Hotel
Location: Rock Island
Posted on: January 27, 2023

Job Description:

Job DescriptionMUST BE 21 YEARS OLDResponsible for providing excellent banquet bartending service to all guests in an efficient, courteous and professional manner displaying a high standard of guest services.Essential Functions:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Responsible for all Front of the House Bar services from start to finish
• Manages Information
  • Checks BEO Book for upcoming events, event assignments and bar pull sheets
  • Meets with Banquet Manager/Supervisor to discuss event requirements (i.e. host/cash bar, specialty liquor, signature drinks, etc.)
  • Knowledge of all promotions and events
  • Attends Pre-shift/pre-event meeting
  • Service Staff Accountability
    • Assists Banquet Manager/Banquet Supervisor with training employees on steps of service and Universal Service Standards
    • Exhibits pride in professional appearance
    • High level of commitment to Customer Service
    • Executes Event Day Procedures
      • Pulls bar equipment/liquors needed according to pull sheet for the event
      • Set up bar and back bar with appropriate glassware, mixers, sodas, liquors, wines according to BEO
      • Set up register and receive bank from cashier cage
      • Breakdown bar and ensure all items are label and dated (as applicable), and properly stored in proper place; all liquor returned to proper place in cage
      • Make sure storage area is clean and organized
      • Must adhere to company alcohol policy and TIPS training
      • Must adhere to Illinois State liquor laws
      • Must adhere to company safety standards
      • Ensures department adheres to all regulatory, departmental and company policies and procedures.
      • All other duties as assignedNon-essential Functions:Education & Experience:
        • High School graduate or equivalentKnowledge, Skills & Abilities:
          • Excellent customer service skills
          • Must be able to successfully complete TIPS training and receive a Basset Card
          • Basic Mathematical skills
          • Excellent written and verbal communication skills
          • Read, write, speak, and understand English
          • Able to work flexible shiftsPhysical Requirements:
            • Physical Demands: specific physical characteristics and abilities are required to perform the work, such as agility, dexterity and long periods of walking, standing, bending, constant motion, carrying or lifting supplies and equipment weighing 40 pounds or more
            • Work is performed in a high-volume, fast-paced environment
            • Work is performed in an area that is adequately lighted and ventilated
            • Work is performed with standard kitchen and bar equipment, in coolers, and sometimes slippery floors
            • Wears protective clothing required by the work environment or governmental regulations
            • Operate in mentally and physically stressful situationsEnvironmental Working Conditions:***Pass a company background investigation***Company DescriptionQuad Cities Favorite CasinoBally's Quad Cities, conveniently located near Davenport, Bettendorf and Moline. Bally's has some of the best casino games, restaurants and hotel accommodations available in the Quad Cities. Over 39,000 square feet of gaming, containing nearly 900 slot machines, 16 table games including a craps table and roulette, 6 live poker tables and a high limit slot room, all on one convenient, spacious and luxurious gaming floor!by Jobble

Keywords: Bally's Quad Cities Casino & Hotel, Davenport , Bartender - Oculus Bar, Other , Rock Island, Iowa