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Emergency Dispatcher

Company: MEDIC EMS
Location: Davenport
Posted on: November 25, 2022

Job Description:

1. Answers all assigned incoming calls.
2. Responsible for dispatch of appropriate ambulance and transportation crews to appropriate calls. Also responsible for notification of aero medical agencies for scene flights when requested by Scott County and Genesis Ambulance Silvis personnel. Responsible for logging calls and times to Computer Aided Dispatch (CAD) application, including all pertinent call information.
3. Responsible for controlling and monitoring the positions of ambulances and transportation vehicles, and will provide map directions as appropriate.
4. Assures all designated patient information is gathered from caller.
5. Will be required to give emergency medical dispatch instructions to callers.
6. Responsible for data entry of ambulance billing as assigned by a Supervisor, Manager, or the Executive Director.
7. Responsible for other duties in billing assignments such as chart data entry, numerical order of bill copies, appropriate placement of different charting papers, and other billing assignments.
8. Required to report to work as scheduled, and comply with procedures and guidelines as set forth in designated MEDIC EMS policies.
9. Responsible for other duties as assigned by a Supervisor, Manager, or the Executive Director.
10. The candidate period may be extended further if deemed necessary. System certification
forms must be completed after every shift by a MED-COM preceptor and forwarded to the MED-COM Supervisor.
11. Prior to final System Certification, the Candidate is required to complete all requirements outlined in the System Certification policy.
12. Candidate progress will be evaluated at the end of each step by the MEDIC EMS Management team to ensure that continued employment is in the best interests of the Candidate and the Company. Refer to the SSC Candidate System Certification in System Certification policy.
13. Based upon a review of the Candidate's performance, a determination will be made to system certify the Candidate, or to extend the system certification period. Should an extension be required, the length of the extension will be determined on an individual basis.

*PHYSICAL REQUIREMENTS: *
1. While performing the duties of this job the System Status Controller Candidate is frequently required to sit, talk and hear; use fingers, hands and arms to handle, reach and/or operate basic office equipment , objects, tools or controls.
2. The System Status Controller Candidate is occasionally required to climb or balance; stoop, kneel, crouch or crawl; and taste or smell.
3. The System Status Controller Candidate must frequently lift and/or move 10 pounds and occasionally lift and/or move up to 40 pounds.
4. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

*MINIMUM QUALIFICATIONS: *
1. Current valid BCLS Healthcare Provider certification.
2. Must obtain and maintain valid current Emergency Medical Dispatch certification within 45 days of employment.
3. Required to successfully complete and obtain in a designated time period the State of Iowa Telecommunication Training Course.

Job Type: Full-time

Pay: $17.07 - $32.41 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 12 hour shift

Ability to commute/relocate:
* Davenport, IA 52803: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Preferred)

Experience:
* Typing: 1 year (Preferred)
* Emergency Dispatchers: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: MEDIC EMS, Davenport , Emergency Dispatcher, Other , Davenport, Iowa

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