Behavioral Health Associate

Company: Eagle View Behavioral Health
Location: Bettendorf
Posted on: November 25, 2022

Job Description:

Behavioral Health Associate - Eagle View Behavioral Health - Bettendorf, Iowa
Job Summary:

Upon completion of orientation and under direct supervision, provides a therapeutic milieu to an assigned psychiatric patient population. Workday is spent observing, encouraging, and recording the patient's involvement in activities of daily living, individualized gains towards prescribed interventions and psychosocial interactions. The BHA is highly vigilant in supervision, whereabouts and minimizing risks of all patients. Continuously serving as a professional role model, the BHA understands the program's terms, values and structure in support of the recovery goals. Uses strong verbal and written communication to inform the treatment team of both "need-to-know" and "nice-to-know" information. Due to the high visibility and significant patient interaction, this position is frequently the first responder to a variety of patient situations i.e., codes, behavioral outburst, attempts to introduce contraband and medical issue. The BHA adjusts therapeutic approach to acuity, age, gender, and cultural considerations. The BHA position is often a springboard to other professional roles or increasing responsibility for milieu leadership.
Job Duties:

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES

Customer Service
In-person and telephone communication is consistently attentive, responsive and reflects "helpfulness". Professional awareness and boundaries are observed. Unnecessary self-disclosure is minimized. Telephones are answered by the third ring whenever possible and a professional greeting. Dedicated extensions/mobile phones with voice mail have a personalized greeting, and messages retrieved/responded to in a timely manner. Critical customer encounters are met with advanced customer service skills and resolved.

Nursing Services
Safely and accurately performs vital signs, electrocardiograms, body weight and input/outputs. Notes indicators that requires nursing assessment by a registered nurse. Partners with nursing during medication administration to reduce potential for a medication error. Observes and assist patients with personal hygiene and maintaining personal living space. Accompanies patients to outside medical appointments. Attends and participates in treatment team meetings as assigned.

Therapeutic Milieu
Begins shift by receiving report, knowing scheduled activities and reviewing assigned patient's condition. Upon admission, obtains initial information/data, searches patient/belonging to ensure no introduction of contraband, records belongings, orient and introduces the patient to their assigned unit. Proactively prepares self and assigned patients to transitions, group structure and adheres to program schedule. Observes group member's dynamics and takes initiative to reduce problematic behaviors. High visibility during increased acuity and takes an active role with indicated interventions. When conducting psycho-educational groups, comes prepared with materials and utilizes facilitation techniques in support of an effective group process. Records patient observations during indicated timeframe i.e. after-the-fact documentation isn't an approved practice. Ensures the confidentiality of patient records and disclosures. Understands patient rights, feedback/complaint procedures and appropriate involvement of the "chain-of-command". Ends shift with communication and reporting to on-coming team. Performs final review of incomplete tasks and the return of supplies.

Medical Records and Confidential Communication
Appropriately considers the sensitivity and confidentiality of medical/psychiatric information along with the need-to-know before sharing information with others. Medical records entries are legible, errors minimized, timely completed and include signature with professional designation. Users of computer aided records should not share passwords and signoff to reduce unauthorized utilization. Medical records of deficiencies are minimized, and when identified, corrected as soon as practical.
Why Eagle View Behavioral Health?Eagle View Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Eagle View Behavioral Health is an EOE.Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Job Type: Full-time%6635559%

Keywords: Eagle View Behavioral Health, Davenport , Behavioral Health Associate, Other , Bettendorf, Iowa