Customer Service Representative
Company: Rose International
Location: Milan
Posted on: June 25, 2022
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Job Description:
DESCRIPTION **Only U.S. Citizens and those authorized to work in
the U.S. may be considered as W2 candidates.** **Please note that
all Position start dates and duration are estimates and may be
reduced or lengthened based upon a client's business needs and
requirements.** Customer Service Representative III Location; IL
Moline Duration: 06/27/2022 - 06/25/2023 Shift: 7:00-3:30pm M-F
7:30-4:00pm M-F Job Responsibilities: Parts Supports Services
Representative who primarily supports the North American dealer
network for their parts-related order inquiries. Provides support
by phone, email and written communication through CCMS. Typically,
an initial point of contact within the call center providing
responses and/or solutions to dealer inquiries, problems concerns.
Also included in responsibilities is the communication with
internal and external resources, suppliers, factories, and carriers
obtain order status information. Lastly, provides cross-functional
support to warehouse operations teams related to responsibility
areas. Must Haves: Candidate must be reliable Excellent attendance
is a must General software knowledge Microsoft Suite programs
Excellent communication skills Preferred: Call center experienceJob
Requirements:Must Haves:Candidate must be reliableExcellent
attendance is a mustGeneral software knowledgeMicrosoft Suite
programsExcellent communication skills Rose International is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender (expression or
identity), national origin, arrest and conviction records,
disability, veteran status or any other characteristic protected by
law. Positions located in San Francisco and Los Angeles, California
will be administered in accordance with their respective Fair
Chance Ordinances.Rose International has an official agreement (ID
#132522), effective June 30, 2008, with the U.S. Department of
Homeland Security, U.S. Citizenship and Immigration Services,
Employment Verification Program (E-Verify). (Posting required by
OCGA 13/10-91.)
Keywords: Rose International, Davenport , Customer Service Representative, Other , Milan, Iowa
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