Customer Service Representative

Company: Rose International
Location: Milan
Posted on: June 25, 2022

Job Description:

DESCRIPTION **Only U.S. Citizens and those authorized to work in the U.S. may be considered as W2 candidates.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** Customer Service Representative III Location; IL Moline Duration: 06/27/2022 - 06/25/2023 Shift: 7:00-3:30pm M-F 7:30-4:00pm M-F Job Responsibilities: Parts Supports Services Representative who primarily supports the North American dealer network for their parts-related order inquiries. Provides support by phone, email and written communication through CCMS. Typically, an initial point of contact within the call center providing responses and/or solutions to dealer inquiries, problems concerns. Also included in responsibilities is the communication with internal and external resources, suppliers, factories, and carriers obtain order status information. Lastly, provides cross-functional support to warehouse operations teams related to responsibility areas. Must Haves: Candidate must be reliable Excellent attendance is a must General software knowledge Microsoft Suite programs Excellent communication skills Preferred: Call center experienceJob Requirements:Must Haves:Candidate must be reliableExcellent attendance is a mustGeneral software knowledgeMicrosoft Suite programsExcellent communication skills Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)

Keywords: Rose International, Davenport , Customer Service Representative, Other , Milan, Iowa