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Claims Tech II Salvage - Customer Support

Company: Sentry
Location: Davenport
Posted on: June 25, 2022

Job Description:

Youre passionate about working with people and delivering efficient results. So are we! We value individuals who can embody this passion by providing dedicated support to our Claims Salvage and Title team. You could be the next key player to support our team as a Claims Tech II.What Youll DoAs a Claims Tech II on our team, youll provide support to our team of claims representatives on a variety of tasks; such as maintaining claim records, correcting errors, and assisting with claims files and systems. In addition, youll:

  • Prepare forms and claim materials for processing
  • Enter data into our automated system
  • Document all activities in the claim file
  • Send out documents to insureds and claimants to assist them through the process
  • Handle inbound and outbound phone calls and use customer service skills and knowledge to work collaboratively with insureds, claimants and claims team membersWhat it Takes
    • Associates Degree or equivalent work experience
    • Knowledge of claim processing and procedures beneficial
    • Strong keyboard, calculator, and math skills
    • Effective human relations, communication, and listening skills
    • Ability to work within time deadlines, maintain confidentialityWhat You'll ReceiveWe take great pride in making Forbes list of Americas Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that youll receive.
      • To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday).
      • GenerousPaid-Time Offplan for you to enjoy time out of the office.
      • 401(K) plan with a dollar for dollar match on yourfirst eight percent, plus immediate vesting to help strengthen your financial future.
      • Group Medical, Dental, Vision and Lifeinsuranceto encourage a healthy lifestyle.
      • Pretax Dependent Care and Health ExpenseReimbursement Accountsto ease taxes on health spending.
      • ExtensiveWork-Life Resourcesto lend a helping hand.
      • Sentry Foundationgift matching programto encourage charitable giving.
      • Continue your education and career development through Sentry University (SentryU).About SentryAll of us at Sentrymore than 4,000 associateshave various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. Were proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income. Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, were one of the largest and financially strongest mutual insurance companies in the United States. Were rated A+ by A.M. Best, the industry's leading rating authority. Get ready to own your future at Sentry. Opportunities await.Talent Acquisition Specialist
        Thank you for your interest in Sentry!Jenny Dun Equal Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.Required
        Job Industries
        • Customer Service

Keywords: Sentry, Davenport , Claims Tech II Salvage - Customer Support, Other , Davenport, Iowa

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