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Bilingual Customer Service Representative

Company: PSG Global Solutions
Location: Illinois City
Posted on: November 22, 2021

Job Description:

The OpportunityWe're looking for a Bilingual Customer Service Representative, working in the BPO industry in Chicago, Illinois.Handling inbound and outbound customer care calls with outstanding customer service satisfaction.Answering questions from customers and addressing concerns with products or services.Keeping records of customer interactions, processing customer accounts, and filing documents.Our ClientOur client is a 20 year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor's list of "Best Companies to Work For" in addition to other honors.Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?Experience Required for Your SuccessHigh School Diploma or GEDMinimum of 6 months call center experienceCollections and Loan Processing experience is preferredKnowledgeable with Microsoft Office ApplicationFluent in Spanish and English (verbal and written)DetailsThe pay range we are offering is 12 to 16 per hour. This position may present an opportunity to go permanent.What Do You Think?Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.

Keywords: PSG Global Solutions, Davenport , Bilingual Customer Service Representative, Other , Illinois City, Iowa

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