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Claims Representative II - Subrogation

Company: Sentry
Location: Davenport
Posted on: October 14, 2021

Job Description:

OVERVIEW

We're a people-focused business, and we pride ourselves on the promise to deliver efficient and effective services to our customers. At Sentry, we believe people are our competitive advantage. We strive to attract, train, and motivate our employees to keep Sentry as a market leader in our industry. We are committed to hiring people with the potential to excel. As a Claims Representative II for our Subrogation unit, you’ll play a critical part in fulfilling Sentry’s promise to be there for our customers.

This position will be located at our Davenport, IA office.

WHAT YOU'LL DO

As a Subrogation Claims Representative II, you’ll provide prompt subrogation investigation, evaluation, and communication to the claims departments on open claim files, and handle subrogation recovery efforts on closed claim files where adverse-party responsibility has been identified. In addition, you’ll:

  • Receive recovery claim assignments from manager and directly from established workflow and systems
  • Determine if subrogation exists and takes steps necessary for recovering all potential dollars
  • Evaluate recovery claims and payments made in order to establish a clear and concise disposition plan to recover dollars
  • Document all decisions, correspondences, reports, and discussions that occur during the investigation and recovery effort
  • Proactively handling claim files to ensure file accuracy
  • Seek guidance and direction from corporate claims as appropriate
WHAT IT TAKES

 

  • Bachelor’s Degree or equivalent work experience
  • Knowledge of insurance policies and coverage, claim payment procedures, insurance regulations, and familiarity with medical and legal terminology is preferred
  • Previous claims experience is beneficial
  • Possess analytical abilities to review, exercise judgement, and evaluate recovery claims to make sound decisions
  • Effective oral and written communication skills with the ability to maintain confidentiality
  • Obtain and maintain state adjuster licenses as required and adheres to state specific compliance issues for assigned jurisdictions regarding recovery efforts/guidelines
WHAT YOU'LL RECEIVE

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.  At Sentry, your total rewards go beyond competitive compensation.  Below are some benefits and perks that you’ll receive.

  • To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday) after we begin to return to the office.
  • Generous Paid-Time Off plan for you to enjoy time out of the office.
  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
  • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
  • Extensive Work-Life Resources to lend a helping hand.
  • Sentry Foundation gift matching program to encourage charitable giving.
  • Continue your education and career development through Sentry University (SentryU).
HOW YOU’LL APPLY

If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please complete your application and upload your resume online.

NEXT STEP

Once you complete the online employment application for this role, you will be asked to complete a pre-employment assessment and online video interview.  The links and directions to complete these will be sent in two separate emails to the email address you provided in your application.  Both items must be completed within 5 days of receipt of the email. 

 

ABOUT SENTRY

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.

 

Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

 

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

 

Get ready to own your future at Sentry. Opportunities await.

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

TALENT ACQUISITION SPECIALIST

Thank you for your interest in Sentry!

Amy Lang
AMY.LANG@SENTRY.COM

Keywords: Sentry, Davenport , Claims Representative II - Subrogation, Other , Davenport, Iowa

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