(USA) Coach/Ops Mgr Trainee
Company: Walmart
Location: Prophetstown
Posted on: September 12, 2021
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Job Description:
Leads and develops teams effectively by
teaching, training, and actively listening to associates; touring
stores and providing feedback (Tour-to- Outlined
below are the required minimum qualifications for this position. If
none are listed, there are no minimum
qualifications. Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred
qualifications.Position Summary...
What you'll
do...
Teach); communicating and collaborating with all levels of
associates regarding store operations, utilizing technology,
business initiatives,
merchandising, and company direction; introducing and leading
company change efforts; providing clear expectations and guidance
to implement
business solutions; and communicating business objectives to teams
effectively.
Models and demonstrates exceptional customer service standards to
store associates by following and demonstrating the One Best Way
(OBW)
service model; managing and supporting customer service initiatives
(for example, store of the community and community outreach
programs);
ensuring customer needs, complaints, and issues are successfully
resolved; developing and implementing action plans to correct
deficiencies; and
providing process improvement leadership to ensure a high quality
customer experience.
Drives the financial performance and sales of the designated store
area by reviewing and evaluating P&L (Profit & Loss)
statements; managing and
assisting in budgeting, forecasting and controlling expenses in
designated business area to confirm they are indexed to sales;
monitoring and
ensuring effective merchandise presentation, seasonal transitions,
inventory flow, and operational processes; and developing and
implementing
action plans to mitigate shrink and ensure sales and profit goals
are achieved for business area.
Provides supervision and development opportunities for hourly
associates by hiring, training, and mentoring of associates;
assigning duties; setting
clear expectations; providing associate recognition; communicating
expectations consistently and effectively; ensuring diversity and
inclusion
awareness; and recruiting and developing qualified associates to
meet staffing needs and achieve company growth
potential.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders;
supporting plans and initiatives to meet customer and business
needs; identifying and communicating goals and objectives; building
accountability for
and measuring progress in achieving results; identifying and
addressing improvement opportunities; and demonstrating
adaptability and promoting
continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and
ensuring diversity awareness.
Ensures compliance with company policies and procedures and
supports company mission, values, and standards of ethics and
integrity by
implementing related action plans; utilizing and supporting the
Open Door Policy; and providing direction and guidance on applying
these in executing
business processes and practices.Minimum
Qualifications...
supervisory experience.
For facilities that sell firearms, I acknowledge that the position
for which I am applying will require successful completion of a
firearms- specific
Criminal Background Check (CBC) and Firearms Authorized
Training.
For facilities that sell only ammunition and have state specific
requirements, I acknowledge that the position for which I am
applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all
job-required trainings and assessments (for example, Academy
trainings, Open Door trainings, etc.)
Preferred
Qualifications...
Primary Location...
2715 S 25TH ST, CLINTON, IA 52732-7219,
United States of America
Keywords: Walmart, Davenport , (USA) Coach/Ops Mgr Trainee, Other , Prophetstown, Iowa
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