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Talent Engagement Specialist

Company: Res-Care, Inc.
Location: Davenport
Posted on: June 12, 2021

Job Description:

Our Company

Overview

Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!

Responsibilities

  • Greets clients and manages activity flow in busy reception area
  • Responds to business phones including directing callers to appropriate staff, responding to voicemail messages left after hours within 24 hours of receipt, scheduling client appointments and reaching out clients who fail to report for appointments.
  • Manage client information in a specialized database that includes follow-up appointment with 95% accuracy rate and route and close out cases in database within 24 hours.
  • May perform client outreach duties
  • Prepare outgoing mail, including shipments as requested, and ensure that mail is sent out each day. Sort and distribute incoming mail to the appropriate department or individual on the same day it is delivered at least 95% of the time
  • Ensure postage meter has sufficient postage for the week's mail
  • Assist with copying, scanning projects as needed, sort and distribute faxes
  • Assemble informational materials or packets as requested
  • Assist with general reports, including data gathering via the computer system, printed reports or other available information
  • Other duties as assigned

Qualifications

  • High School diploma or General Education Diploma and one to two years clerical experience in an office setting, additional education not required but desirable
  • Proficient in Microsoft Office Suite
  • Excellent grammar, spelling, and typing skills
  • Strong interpersonal skills and the ability to communicate clearly and professionally
  • The ability to maintain confidentiality is a must
  • Must interact one-on-one and in groups with individuals from a diverse range of backgrounds

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation's leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Colorado Pay Min

Colorado Pay Max

Keywords: Res-Care, Inc., Davenport , Talent Engagement Specialist, Other , Davenport, Iowa

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