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Quality Program Manager

Company: The Pic Group
Location: Davenport
Posted on: June 10, 2021

Job Description:

Quality Program Manager

OBJECTIVE: The Quality Program Manager will be responsible for the development, implementation, and ongoing successful management of a focused quality operation within a manufacturing supply chain.


  • With the support of TRIGO team members, develop and implement all aspects of a dedicated, proactive inspection gate to detect non-conforming parts from a diverse supply chain (machined castings, weldments, wire harnesses and electrical components, gears, tubes and flex lines, and hardware among others) prior to them reaching the customer's assembly line.
  • After design and implementation, to manage all aspects of the quality operation including but not limited to:
  • Ensuring top priority parts in terms of risk to the assembly are inspected
  • Training the inspectors on processes, reading and interpreting engineering drawings, and foundations of dimensional metrology including proper measurement tool selection and use
  • Managing the inspectors (scheduling, performance reviews cross training and back-up, coaching and mentoring)
  • Validating the inspection results of inspectors
  • Communicating inspection results, both individual detail as well as aggregate reporting, to the customer
  • Communicating inspection results with the individual part manufacturers and supporting Corrective Actions and related documentation
  • Supporting the resolution plans for non-conforming material received (scrap, rework, return)
  • Making recommendations on gaging and equipment to enhance the results of the operation

  • Implementation and use of an existing TRIGO online control plan tool (training provided)
  • Perform data mining and analysis to focus the facility quality efforts, protect the customer's products, and identify opportunities for continuous improvement
  • Create and maintain process documentation
  • Utilize and operate the customer's inventory and quality computer systems
  • Ensure accurate, reliable and timely results in analysis, metrics and reporting functions


  • Expert level proficiency using MS Office and computer operating systems
  • Expert level knowledge of blueprints, inspection techniques, and industrial standards
  • Fundamental understanding of basic quality principles such as root cause analysis, corrective action, continuous improvement, etc...
  • Proven record of job diligence and attention to detail
  • Demonstrated organizational, interpersonal and time management skills


Educational or work experience in quality operations and/or manufacturing processes


  • This position is located in a production environment, as such you may be exposed to the following:
  • Walking between workstations, assembly lines and office areas.
  • Noise levels consistent with a busy office and assembly line


  • Individual training in methods and procedures to set-up a world class inspection facility. Training to be on-site and short-term travel to local existing facilities during the on-boarding.
  • Individual support on operational management, processes and best practices
  • Part of a team of other site managers sharing results, best practices, tips, tricks tools and methods to support each other.
  • Ability to own an operation, including working with the customer and the internal TRIGO team to make suggestions on advancement of capabilities and processes among others
  • Part of a quickly growing team (both locally, nationally and internationally) that values employee growth and providing career advancement opportunities

Pay Rate: $60,000 Annually

Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, RealTime TeleMed, Dental, Vision, Life and Critical Illness Insurance and Short-Term Disability. We also offer, Paid Time Off (vacation, sick and holiday), 401K and Referral Bonuses (all offered after meeting the eligibility requirements). Other Benefits include, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel Opportunities

Only qualified applicants will be selected. No phone calls please. At this time Trigo Global Quality will not offer or commence ("sponsor") an immigration case in order to employ you (for example, H-1B, TN, OP-T VISAs or other employment-based immigration case). This is sometimes called "sponsorship" for an employment-based visa status. Qualified candidates may apply directly on our site at: https://trigogroup.applicantpro.com/jobs/

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries

Keywords: The Pic Group, Davenport , Quality Program Manager, Other , Davenport, Iowa

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