Entry Level Retail Associate
Company: Kohls
Location: Davenport
Posted on: September 7, 2020
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Job Description:
Job Description: Creates a friendly and welcoming environment by
greeting and offering assistance to customers. You are the face to
the customer ensuring they remain the top priority while balancing
tasks and routines. Work with the latest technology and innovative
solutions. Kohl's offers flexible scheduling and we train and
develop the most talented, motivated teams around. ACCOUNTABILITIES
* "Smiles and Says Hi!" Greets all customers and associates,
assists in a friendly, courteous manner and adheres to the "Yes We
Can" policy efficiently resolving customer's questions and requests
* Consistently uses the 5 step GREAT program while interacting with
customers: Greets and Engages Customer, Requests Credit, Explains
Savings, Asks to Complete the Survey and Thanks the Customer * Able
to learn and adapt to current technology to assist customer needs *
Delivers the highest level of customer service through effective
problem solving * Solicits, opens and activates Kohl's Charge
applications and loyalty programs * Ensures that all cash handling
procedures are done in accordance to policy and procedure *
Complete transactions accurately and efficiently while engaging
customers * Flexible and willing to cross-train and work in other
areas of the store, as needed QUALIFICATIONS REQUIRED * Ability to
lift 50 pounds on an occasional to frequent basis * Ability to
spend up to 100% of work time standing or moving about the
departments. Physical activities include bending, stooping,
lifting, climbing, carrying, walking and/or reaching on a frequent
basis * Adherence to Kohl's policy and procedures * Regular
attendance * Effective verbal and written communication skills *
Basic math and reading skills, legible handwriting and attention to
detail * Ability to work as part of a team and interact effectively
with others PREFERRED * Prior retail experience * Comfortable with
the use of technology consistently while performing the required
tasks
Keywords: Kohls, Davenport , Entry Level Retail Associate, Other , Davenport, Iowa
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