DavenportRecruiter Since 2001
the smart solution for Davenport jobs

Call Center Representative

Company: Teleperformance
Location: Davenport
Posted on: August 25, 2020

Job Description:

BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: Responsible for all customer inquiries and questions Provide excellent customer service at all times Follow up to customer inquiries by taking specific action in a timely manner Troubleshoot equipment and system problems Problem solve to help customers resolve issues on first call Enters data from customers into various software programs Appropriately communicate with upset customers to resolve their inquiries Thrives as a team player in a fast-paced, high-energy, change-oriented environment Participates in additional training courses when needed Performs other related duties and assignments as required and as assigned by supervisor Exercise retention efforts when appropriate Identify customers who are comparison-shopping and inquiring about contract terms Assisting the customer with the correct price plan What You Will Bring: 6 months Contact Center experience preferred One year previous customer service experience required Must be at least 18 years of age Type 25 wpm High School Graduate or GED Logical problem solving skills and ability to multi-task Proven oral and written communication skills Must have availability to work various shifts Ability to use Windows operating systems and navigate between various windows Ability to work under pressure Continuously demonstrate a high sense of urgency Must have a keen sense of attention to detail, taking the initiative. Must be able to pass a Federal Background Check and Drug testing Possess a high level of Professionalism Proven experience in overcoming unexpected difficulties and using logical problem solving skills. Ability to understand and empathize with customer’s issues. Teleperformance offers outstanding support to our team. You are the reason for this company’s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Davenport , Call Center Representative, Other , Davenport, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is crucial (more...)
Company: Navy
Location: Iowa City
Posted on: 09/22/2020

Explosive Ordnance Disposal Technician
Description: ABOUT Explosive Ordnance Disposal EOD Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond (more...)
Company: Navy
Location: Dubuque
Posted on: 09/22/2020

McDonald's: Crew Team Member
Description: This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald s USA.This franchisee owns a license to use McDonald s logos and food products, (more...)
Company: McDonald's
Location: Dubuque
Posted on: 09/22/2020


Seasonal Sortation Associate - Delivery Station
Description: Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what Amazon is doing to provide a safe environment (more...)
Company: Amazon
Location: Iowa City
Posted on: 09/22/2020

Mortenson: Mep Superintendent Ii
Description: Dekalb, IL Data
Company: Mortenson
Location: Dekalb
Posted on: 09/22/2020

Cardinal Logistics: Cdl-A Truck Driver
Description: Company Driver
Company: Cardinal Logistics
Location: Dubuque
Posted on: 09/22/2020

CDL A Truck Drivers
Description: Job DescriptionYou're Family Here Drive Nussbaum We are proud to announce Nussbaum has been recognized as the Top Overall Fleet to Drive For in the Small Carrier Category for 2019 Our Values Put You (more...)
Company: Nussbaum
Location: Iowa City
Posted on: 09/22/2020

$12-$12.50 + Bonus Customer Support Specialist
Description: Job DescriptionFOCUS CULTUREAt Focus Services we pride ourselves on creating a culture of growth and progress for our employees. We are proud of the products and services we provide our clients and believe (more...)
Company: Focus Services
Location: Dubuque
Posted on: 09/22/2020

Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is (more...)
Company: Navy
Location: Dubuque
Posted on: 09/22/2020

Class A CDL Truck Drivers
Description: LIMITED TIME NEW dedicated opportunity with AN EXTRA 12,000 IN YOUR
Company: U.S.XPRESS
Location: Dubuque
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Davenport RSS job feeds