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Automotive Service Advisor - Full Time

Company: Blain's Farm and Fleet
Location: Davenport
Posted on: August 22, 2020

Job Description:

Overview

For over 60 years, Blain’s Farm & Fleet has maintained our commitment to offer customers high quality products, reliable service, and competitive prices. We were recognized for the second year in a row on Forbes magazine’s 2019 list of America’s Best Mid-Size Employer. Currently with 42 store locations across Illinois, Iowa, Wisconsin, and Michigan, we are a private, family-owned specialty discount retailer with a track record of never closing a store location. Blain’s actively gives back to the community through local donations, as well as supporting the American Heart Association for over 25 years. Our work culture is family-oriented, shown by our closing for major holidays. As our company expands, you could be the next talented, forward-thinking member to join our team.

We offer an outstanding benefits package, including:

• Paid Vacation and Holidays

• Parental leave

• Associate discount program

• 401(k) retirement plan & profit-sharing program

• Healthcare: Medical, Dental, and Vision

• Short- and long-term disability and Life Insurance

• Relocation assistance

Whether you’re just starting out on your career or looking for a change, we want you to bring your passion and experience to Blain’s Farm and Fleet. We strive to ensure that our work environment is positive, challenging, and rewarding while offering our associates exceptional career growth potential.

Interested? Apply today!

Responsibilities

The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. There are three Service Technician positions with regard to level of expertise and duties assigned. Associates will be trained to achieve Level I status.

PRIMARY FUNCTIONS:

• Assist customers with their purchases in a customer service and sales focused environment.

• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.

• Explain work orders and invoices to customers.

• Perform Retail Cashier Duties by obtaining and processing customer payments.

• Install batteries, balance wheels, repair and install tires when required.

• Perform oil changes using LOF procedures when required.

• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.

• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Qualifications

• Must have great communication skills

• Ability to work evenings when needed and at least every other weekend

• Ability to pass pre-employment drug screening and background checks

• Ability to read and speak English

• Ability to effectively communicate with customers and coworkers

• Must be 18 years of age or older

• Prior auto repair experience is preferred

• Prior retail experience preferred

Job Class

Retail Store

Keywords: Blain's Farm and Fleet, Davenport , Automotive Service Advisor - Full Time, Other , Davenport, Iowa

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