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INFORMATION TECHNOLOGY SPECIALIST I (Military Veterans Wanted!)

Company: Nestle USA
Location: Davenport
Posted on: September 10, 2018

Job Description:

POSITION SUMMARY: The Information Technology Specialist - I maintains reliability and functionality of in-house (factory floor and administrative) computer hardware and software systems. Coordination of deployment, installation, upgrade, and de-installation of desktop hardware and software. Coordination and resolution of user's requests related to computer hardware and software issues. Provide low-level factory floor systems related support.PRIMARY RESPONSIBILITIES:

  • Promote cost effective, high-performance computer technology that will provide continuous improvement to in-house productivity and efficiency.
  • Contribute analytical and technical expertise regarding in-house computer related hardware and factory/business information technology. Understand business process that utilize computer information technology.
  • Install, configure, performance tune, administer and troubleshoot all in-house computer related hardware and software.
  • Comply with company data backup, disaster recovery, software licensing, security and authorization policies.
  • Maintain audit record of Factory hardware/software. Maintain software licensing.
  • Develop, document and maintain necessary in-house information and non-factory floor data collection systems.
  • Respond to user's requests for new and enhanced information technology using sound business judgment.
  • Perform purchasing function for all systems related hardware, and resources. Reconcile monthly purchasing activities.
  • Provide demand-based off hours technical support as per departmental off-hours support rotation schedule.% of Time10%10%25%15%5%10%10%10%5%Perform all other duties as assignedOTHER DUTIES AND RESPONSIBILITIES (List job duties which may be important to the performance of the job, but are not principal job functions).
  • Continually upgrade technological and personal skills.
  • Evaluate and recommend hardware and software best solutions to proposed situations.
  • Provide solutions and training to users' hardware and software questions.
  • Coordinate hardware repairs with vendors as needed.
  • Manage/maintain factory wide multi-media equipment.Safety Responsibilities:Understand when and how to wear appropriate personal protection (i.e., goggles when using compressed air).Use proper lifting techniques.Locate, read, and explain information contained on an MSDS for hazardous material used on this job.Understand dust explosion hazards.Understand emergency evacuation routes and evacuation procedures.Understand and follow Behavior Based Safety programs.Quality Assurance/Product Safety:Adhere to all GMP requirements and quality programs.Environmental Responsibilities:Demonstrate knowledge of Environmental Goals/Aspects and Impacts as they relate to the position.FACTORY LOCATIONS ONLY: ? Regular Attendance ?Good Communication Skills ?Must work well with others ?Work Overtime Other: BASIC QUALIFICATIONS (Minimum):Education:High school diploma or equivalent with 3+ years related experience OR a 2 year technical degree with 1+ year of related experience (to include school experience). Experience (Years/Type): Knowledge in two (2) or more of the following areas:Systems operations (PC, Local Area Networking, SAP)Windows operating systemsVarious personal computer and peripheral hardware (printers, copiers, scanners, smartboards, etc.)Familiarity with database design and queryFamiliarity with office and business information technologyFamiliarity with various word processing, spreadsheet, and database software packages Skills: Demonstrated communication skills (Written/Verbal)
    The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

    Keywords: Nestle USA, Davenport , INFORMATION TECHNOLOGY SPECIALIST I (Military Veterans Wanted!), IT / Software / Systems , Davenport, Iowa

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