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Community Outreach and Employment Manager

Company: AARP
Location: Davenport
Posted on: February 23, 2021

Job Description:

Business Unit Description The Senior Community Service Employment Program (SCSEP) is the nation's oldest program to help low-income, unemployed individuals age 55+ find work. AARP Foundation first matches eligible older job seekers with local nonprofits and public agencies so they can increase skills and build self-confidence, while earning a modest income. Based on their employment interests and goals, participants may also receive supportive services and skills training through an educational institution. Their SCSEP experience most often leads to permanent employment. SCSEP is administered by the U.S. Department of Labor. AARP Foundation operates in 21 states and Puerto Rico. Summary Directly and solely responsible for the administration and operation of the Senior Community Services Employment Program site activities at the local level. Provides leadership and supervision to office staff in daily activities including interviewing applicants, enrollment, orientation, by-weekly payroll for an average of 120 participants, assessment, recruiting host agencies, overseeing placement of participants in appropriate jobs, training staff, and monitoring an average of 50 host agencies to ensure their adherence to program training, supervision and safety rules. Maintains compliance with federal regulations, grant requirements and program policies and procedures. Manages site operations effectively and efficiently. Coordinates with the media, host agencies and community organizers and leaders to promote the program in the local community. Executes responsibilities on an independent basis because in most cases the position is an individual of one in the local community that is geographically separated from the Area Manager and National Office. Responsibilities - Supervises 4-8 office staff in the daily administration of the program that daily serves an average of 120 participants and 250 participants annually. Ensures interactions with program participants are non-discriminatory and in accordance with employment law and AARP, AARP Foundation and program policies and procedures. - Solely responsible for a bi-weekly participant payroll that exceeds $25,000. Approves timesheets for an average of 120 participants each pay period. - Responsible for site compliance with the federal regulations governing the financial & administrative conduct of their daily operations. - Organizes and prepares job development teams that match the knowledge, skills, and abilities of program participants with available training opportunities at host agencies and ultimately, in unsubsidized jobs in the community. - Conducts job workshops and motivates participants to participate in job search activities, to take advantage of training activities, and to actively seek unsubsidized placements. - Manages the local site disbursement budget and expenditures to ensure budget limits in excess of $3,500 are met, expenditures are effectively and efficiently handled, and spending activities adhere to published guidelines. - Implements various recruitment strategies to ensure sufficient enrollment and paid hours to expend allocated payroll budget. - Recruits non-profit and public community service host agencies in which to place participants. Monitors 50 to 80 active host agencies to ensure that participants are given adequate training and supervision and that they are working in a safe environment. Develops and/or collaborates with other organizations (private, public and non-profit) to provide additional training opportunities for participants, including specialized training and on the job experience. - Manages the local site and any satellite locations (urban and rural) in accordance with federal regulations, grant requirements and program policies and procedures. Trains or oversees training of site staff and prepares/oversees preparation of site performance, financial and other required reports. Expends or oversees prudent expenditure of grant funds on payroll and administrative needs. - Understands and has hands-on working knowledge of four separate computer systems to accomplish all aspects of the job. Trains staff in all aspects of the computer required to successfully manage the area and individual sites. Ensure accurate and complete data entry and maintenance in manual personnel records, Department of Labor Data Compilation System, AARP Foundation's proprietary computerized participant tracking system, and a bi-weekly payroll system. - Takes independent action in solving problems while exhibiting judgment and a realistic understanding of issues. Practices interpersonal relationship and conflict resolution skills in dealing with diverse and difficult participants and host agency personnel. - Promotes different aspects of the Senior Community Service Employment Program in the local community as necessary to achieve site goals by making presentations, using written communication material, and obtaining media coverage. Requirements Basic Requirements: * Minimum of 5 years of progressively responsible management experience, including 3 years supervision of staff and 3 years of budget management; or an equivalent combination of training and experience related to the duties of the position. * Experience working in an environment with complex administrative or regulatory procedures, as well as proficiency in contemporary software packages required. * MS Office skills to include the ability to perform Mail merge function, create pivot tables and PowerPoint presentations. Additional Requirements: * Bachelor's degree preferred * At least one year of experience working with 501(c)(3) organizations or government programs/funding sources preferred. Demonstrated Knowledge, Skills and Abilities * Ability to work independently with minimal direction. * Strong oral and written communication skills. * Strong time management and organization skills. * Ability to communicate tactfully and effectively with community leaders and the public, in general. * Experience in working with mature workers, culturally diverse populations, persons with disabilities, or persons with disparate knowledge, skills and abilities. * Ability to work with the multi-media and networking with local organizations. Demonstrated Competencies * Able to take independent action in solving problems, sensitive to and aware of personality differences and conflicts. * Able to independently and appropriately interpret and implement regulations, policies and procedures; compile and prepare accurate reports within time constraints. * Able to clearly present information, including technical data, through verbal and written communication to varied audiences, influence or persuade others through verbal presentation in both positive and negative circumstances; good listening skills. * Able to establish and nurture working relationships with agencies, organizations and businesses. Benefits Offered AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits. At AARP, the health and well-being of our candidates, employees, and members is a top priority. As a result of the COVID pandemic, all interviews will be held virtually and all non-essential employees will continue to work remotely until further notice. AARP has established social distancing policies to ensure the safety of our essential employees. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Keywords: AARP, Davenport , Community Outreach and Employment Manager, Human Resources , Davenport, Iowa

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