ASSISTANT TEAM LEADER - pOpshelf
Company: pOpshelf
Location: Davenport
Posted on: September 27, 2024
Job Description:
Job DescriptionWork Where You Matter: At Dollar General, our
mission is Serving Others! We value each and every one of our
employees. Whether you are looking to launch a new career in one of
our many convenient Store locations, Distribution Centers, Store
Support Center or with our Private Fleet Team, we are proud to
provide a wide range of career opportunities. We are not just a
retail company; we are a company that values the unique strengths
and perspectives that each individual brings. Your difference truly
makes a difference at Dollar General. How would you like to Serve?
Join the Dollar General Journey and see how your career can thrive.
Overview: pOpshelf's seeks to provide Fun Finds for Less through a
fun and stress-free shopping destination for everyday and special
items. We make it easy for customers to affordably treat themselves
with most items priced under $5 and a selection of extreme value
items priced above $5. pOpshelf stores offer a trendy and rotating
selection of seasonal, houseware, home décor, health, beauty, paper
and party products, in addition to assorted candy, snacks, games,
electronics and additional items. Learn more at www.popshelf.com.
Responsibilities: GENERAL SUMMARY:The Assistant Team Leader helps
maintain a clean, well-organized store while assisting the Store
Team Leader in creating a customer first store culture through
exceptional store standards and team engagement. At the direction
and delegation of the Store Team Leader, the Assistant Team Leader
assists with supervision of store employees, management and
presentation of merchandise, completion of paperwork, and
preparation of deposits. The Assistant Team Leader also performs
stocking and cashiering functions and performs other duties as
necessary to maximize profitability and customer satisfaction while
protecting company assets and reducing losses. DUTIES and ESSENTIAL
JOB FUNCTIONS:
- Provides superior customer service to exceed the customer's
expectations; greet and assists customers, and operate cash
register and scanner to itemize the customer's purchase.
- Assists the Store Team Leader in creating and supporting a
customer first store culture.
- Model product knowledge and selling techniques to enhance the
customer experience. Help facilitate and maintain a safe, clean and
well-organized store environment that delights our customers and
employees.
- Facilitates merchandising the store in a manner that is
appealing to customers and retains customer excitement to shop at
popshelfâ„ .
- With the assistance of Company merchandising guidelines,
rotates product to create eye-catching displays to drive
sales.
- Assist Store Team Leader with educating store team about store
products so they can engage customers and provide a differentiated,
easy, and fun shopping experience.
- Maintain daily and weekly cleaning checklists to provide a
superior customer shopping experience.
- Ensure condense and reset standards are maintained consistently
each day to provide a clutter free customer shopping
experience.
- Open and close the store a minimum of two days per week.
- Assist Store Team Leader with scheduling employees, providing
adequate training for employees, conducting safety meetings, and
ensuring employee compliance with company policies and
procedures.
- Follow company work processes to manage merchandise, including
receiving, unpacking, stocking, restocking and rotating merchandise
on shelves and building merchandise displays.
- Assist in maintaining accurate inventory levels by controlling
damages, markdowns, scanning, paperwork, and facility
controls.
- Assist in implementation and maintenance of plan-o-zones;
ensure merchandise is presented according to established practices
and Store Manager direction.
- Assist in ensuring financial integrity of the store through
strict cashier accountability, key control, adherences to company
security practices and cash control procedures; authorize and sign
for refunds and overrides, count register tills, and deposit money
in bank.
- Assist customers in self-checkout process at multiple register
terminals simultaneously.
- Assist with management of the store in the Store Team Leader's
absence. Qualifications: KNOWLEDGE and SKILLS:
- Ability to read and interpret documents such as diagrams,
safety rules, operating and maintenance instructions, and
procedures manuals.
- Ability to perform mathematical calculations such as addition,
subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier
accountability and deposit control.
- Knowledge of cash, facility and safety control policies and
practices (deposits, store keys, etc.)
- Ability to perform cash register functions and operate other
tools to generate reports. (e.g. HHT, self-checkout, store
computer, etc.)
- Ability to develop and maintain organization and to attend to
detail.
- Ability to solve problems and deal with a variety of
situations.
- Ability to interface with store associates, suppliers and
customers in a respectful and effective manner.
- Strong product inventory knowledge and creative merchandising
abilities.
- Ability to drive own vehicle to the bank to deposit money.WORK
EXPERIENCE and/or EDUCATION:
- High school diploma or equivalent strongly preferred.
- One year of experience in a specialty retail environment
preferred.
- Six months supervisory or team lead experience
preferred.WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run check out
station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment such as
hand-held scanner, pricing guns, box cutters, merchandise
containers, two-wheel dollies, and U-boats (six-wheel carts).
- Frequent and proper lifting of up to 40 pounds; occasional
lifting of up to 55 pounds.
- Occasional climbing (using ladder).
- Fast-paced environment; moderate noise level.
- Exposure to strong scents and fragrances
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to wet floor surfaces.
- Occasionally exposed to household and industrial cleaning
solutions.
- Occasional or regular driving/providing own transportation to
make bank deposits and assist in other locations as needed.
pOpshelf is an equal opportunity employer
Keywords: pOpshelf, Davenport , ASSISTANT TEAM LEADER - pOpshelf, Hospitality & Tourism , Davenport, Iowa
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