Shift Supervisor - Security

Company: Bally's Corporation
Location: Rock Island
Posted on: March 16, 2023

Job Description:

*Must be 21 years of age*

Essential Functions:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Supervises and manages the daily activities of security staff for their respective shift.
• Maintains performance, personnel, and operational records.
• Oversees the physical security of the casino and company assets.
• Responsible for the physical safety of guests, employees and property, recommends improvement measures
• Conducts investigations of incidents and assists the Gaming Board in investigations as needed.
• Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.
• Trains, develops, and schedules security staff.
• Disseminates pertinent information to security staff.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned. Non-essential Functions:
  
  Education & Experience:
  • High School graduate or equivalent
  • College or military education preferred
  • Prior security, safety, or loss prevention experience preferred
  • Supervisory experience preferred Knowledge, Skills & Abilities:
    • Excellent customer service skills
    • Ability to lead, influence others and coach for success
    • Strong administrative, organizational and decision making abilities
    • Excellent written and verbal communication skills Physical Requirements:
      • Physically mobile with reasonable accommodations
      • Respond to visual and aural cues
      • Read, write, speak, and understand English
      • Able to work flexible shifts
      • Operate in mentally and physically stressful situations
        
        Environmental Working Conditions:
        
        ***Pass a company background investigation***

Keywords: Bally's Corporation, Davenport , Shift Supervisor - Security, Hospitality & Tourism , Rock Island, Iowa