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Shift Supervisor - Security

Company: Bally's Corporation
Location: Rock Island
Posted on: March 16, 2023

Job Description:

*Must be 21 years of age*

Essential Functions:

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Supervises and manages the daily activities of security staff for their respective shift.
  • Maintains performance, personnel, and operational records.
  • Oversees the physical security of the casino and company assets.
  • Responsible for the physical safety of guests, employees and property, recommends improvement measures
  • Conducts investigations of incidents and assists the Gaming Board in investigations as needed.
  • Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.
  • Trains, develops, and schedules security staff.
  • Disseminates pertinent information to security staff.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Knowledge of all promotions and events.
  • All other duties as assigned. Non-essential Functions:

    Education & Experience:
    • High School graduate or equivalent
    • College or military education preferred
    • Prior security, safety, or loss prevention experience preferred
    • Supervisory experience preferred Knowledge, Skills & Abilities:
      • Excellent customer service skills
      • Ability to lead, influence others and coach for success
      • Strong administrative, organizational and decision making abilities
      • Excellent written and verbal communication skills Physical Requirements:
        • Physically mobile with reasonable accommodations
        • Respond to visual and aural cues
        • Read, write, speak, and understand English
        • Able to work flexible shifts
        • Operate in mentally and physically stressful situations

          Environmental Working Conditions:

          ***Pass a company background investigation***

Keywords: Bally's Corporation, Davenport , Shift Supervisor - Security, Hospitality & Tourism , Rock Island, Iowa

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