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Customer Service Representative

Company: Lynco Distribution Inc.
Location: Milan
Posted on: May 16, 2022

Job Description:

Job DescriptionWe are Growing!We are looking for full time Sales Support Specialists (CSR) that possess an analytical skill set with a customer service background. The candidates must be able to perform customer service related duties at a professional level, while maintaining customer satisfaction by providing problem-solving resources to our customers, sales representatives, and business as a whole.Hours: Monday-Thursday 9:30am-6:00pm & Friday 8:30am-5:00pmESSENTIAL DUTIES AND RESPONSIBILITIESThis list of duties and responsibilities is not all inclusive and may be expanded to include other responsibilities as needed.

  • Processing customer orders and sales credits, answer inbound calls, assist with daily filing.
  • Communicating with sales representatives and customers on a daily basis.
  • Support Key Accounts and Managers in different channels of the business.
  • Respond promptly and efficiently to customer and sales representative inquires.
  • Taking ownership of customer issues and following problems through to resolution.QUALIFICATIONS
    • Minimum of 2 years Customer Service experience is desired.
    • Degree in a related field (e.g., Supply Chain Management, Business, Finance, etc.) or equivalent work experience is desired.
    • Working knowledge of principles and practices of Customer Service.
    • Desired 1-3 years of Data Entry experience.
    • Demonstrated computer literacy; proficiency with Microsoft Office products (Word, Excel, Power Point and Outlook) is needed.
    • Exceptional verbal and written communication skills.What We Offer:
      • Paid Vacation and Personal Time
      • Health, Dental, and Vision Insurance Plan
      • Holiday Bonus Plan
      • 401K Plan with Company Match 100% vested upon Admission
      • Employee Merchandise DiscountEmployment is contingent upon a successful drug screen and background check. Lynco Products is an Equal Opportunity Employer.

Keywords: Lynco Distribution Inc., Davenport , Customer Service Representative, Hospitality & Tourism , Milan, Iowa

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