Customer Service Representative
Company: Lawson Products, Inc.
Location: Illinois City
Posted on: November 22, 2021
Customer Service Representative: The hours are 10:30-7
Monday-Friday. Since 1952, Lawson Products has worked hard to make
our customers' jobs easier by improving their operational
efficiency, productivity and overall performance. As a leader in
the MRO industry, we partner with customers to make sure they have
the right maintenance and repair parts on hand when needed. We're
looking for a Customer Service Representative with strong
interpersonal skills and the energy to work in a fast-paced
environment. Our Customer Service Representatives provide support
to field sales team and customers. This position is located in
Chicago, IL. We offer $18.27/hour; 401k plus vision, dental and
medical benefits, as well as a paid holiday and PTO package day
one. Responsibilities: Responds to inquiries via phone, email and
other internal systems. Resolves customer and sales rep issues.
Conducts order entry, modification and status activities. Reviews
and issues product returns, credit memos and document requests.
Qualifications & Requirements: High School Diploma or GED. Strong
analytical skills. Excellent written and verbal communication
skills are a must. 3 years in an in-bound call center environment
is preferred. Experience with SAP is preferred. Attendance and
punctuality are important for performance. Lawson Products is an
Equal Opportunity Employer of women, minorities, protected veterans
and individuals with disabilities.
Keywords: Lawson Products, Inc., Davenport , Customer Service Representative, Hospitality & Tourism , Illinois City, Iowa
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