Customer Service
Company: FLEX LTD
Location: Davenport
Posted on: October 17, 2020
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Job Description:
Job Responsibilities: Serves customers by providing product and
service information and resolving product and service problems.
Attracts potential customers by answering product and service
questions and suggesting information about other products and
services. Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customers
complaint, determining the cause of the problem, selecting and
explaining the best solution to solve the problem, expediting
correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by
collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing
customer information. Contributes to team effort by accomplishing
related results as needed.
Keywords: FLEX LTD, Davenport , Customer Service, Hospitality & Tourism , Davenport, Iowa
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