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Remote Insurance Dental and Vision Customer Care Representative

Company: VirtualVocations
Location: Davenport
Posted on: June 25, 2022

Job Description:

An insurance agency needs applicants for an opening for a Remote Insurance Dental and Vision Customer Care Representative.

Individual must be able to fulfill the following responsibilities:
Provide initial phone contact with members, prospective members, providers, agents and field personnel
Update member account information as needed and required, enter new individual and group member applications, enter claims
Research member account history, plan, payment options, complaints and other discrepancies
Position Requirements Include:

Minimum Required High School Diploma or Equivalent Qualification Level Experience
Minimum Required Experience in Customer Service, especially in dealing with difficult situations
Or an equivalent combination of education and experience
Ability to multi-task
Demonstrated interpersonal/verbal communication skills written communication skills
Strong verbal and written communication skills

Keywords: VirtualVocations, Davenport , Remote Insurance Dental and Vision Customer Care Representative, Healthcare , Davenport, Iowa

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