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Assistant Manager

Company: Sonic
Location: Burlington
Posted on: March 14, 2023

Job Description:

Position: Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

Essential Job Duties:

  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate employee issues/concerns
  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of drive-in records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance ADDITIONAL DUTIES:
    • Move and stock food product weighing up to 50 pounds
    • Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

      Qualifications and Job Requirements:
      • Experience
      • At least six months of restaurant management experience or one year of retail management experience
      • Experience running a restaurant shift without supervision
      • Knowledge/Skills
      • General restaurant or retail knowledge
      • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
      • Knowledge of federal, state, and local health and safety laws and regulations
      • Basic computer, math, and reading skills
      • Effective verbal and written communication skills
      • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
        Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Keywords: Sonic, Davenport , Assistant Manager, Executive , Burlington, Iowa

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