Assistant Manager
Company: Sonic
Location: Burlington
Posted on: March 14, 2023
Job Description:
Position: Assistant Manager
Immediate Supervisor: General Manager/Operating Partner
Status: Nonexempt
Position Summary: This position assists with the leading and
managing of the drive-in's operations and employees during an
assigned shift.
Essential Job Duties:
- Train, manage, direct, coach, lead, and assign drive-in
employees during shift
- Lead and manage drive-in operations during shift to provide an
optimal guest experience
- Manage staffing levels during shift
- Perform opening and/or closing duties
- Handle and properly escalate guest issues/concerns during
shift
- Handle and properly escalate employee issues/concerns
- Monitor and manage the drive-in's food, labor, paper, and
inventory during shift to maximize cost-control, operational
efficiency, quality standards, and customer service
- Assist with preparation and maintenance of drive-in
records
- Comply with and enforce all company policies, procedures, and
operational standards
- Ensure compliance with all applicable federal, state, and local
laws
- Perform all station duties (fountain & frozen, dresser, front
swamp, back swamp, grill, switchboard, expeditor, food prep, and
drive-thru (if applicable)) as necessary during shift to meet
operational standards
- Perform regular cleaning and sanitation duties - including
trash disposal, mopping, sweeping, washing dishes and food
preparation tools, wiping counters, sanitizing food preparation
areas, cleaning equipment, and emptying used grease - pursuant to
operational standards
- Regular attendance ADDITIONAL DUTIES:
- Move and stock food product weighing up to 50 pounds
- Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular
hours; nights; weekends; and holidays
Qualifications and Job Requirements:
- Experience
- At least six months of restaurant management experience or one
year of retail management experience
- Experience running a restaurant shift without supervision
- Knowledge/Skills
- General restaurant or retail knowledge
- Knowledge of federal, state, and local labor and employment
laws (e.g., wage and hour laws; EEO laws, etc.)
- Knowledge of federal, state, and local health and safety laws
and regulations
- Basic computer, math, and reading skills
- Effective verbal and written communication skills
- Problem-solving, multi-tasking, decision-making, leadership,
time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving,
stooping, stretching, and lifting in a restaurant environment;
frequent exposure to heat and hot liquid shortening while cooking;
frequent exposure to freezer when stocking food items; occasional
exposure to extreme temperatures based on variable weather
conditions
Keywords: Sonic, Davenport , Assistant Manager, Executive , Burlington, Iowa
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