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Hotel Housekeeping Manager

Company: Frontier Hospitality Group
Location: Bettendorf
Posted on: September 22, 2022

Job Description:

Frontier Hospitality Group is currently seeking an experienced Manager to oversee one of our hotels cleaning department in the Quad Cities. In this role you will be responsible for the departments daily, weekly, and monthly management. You will oversee the housekeeping team, and work with multiple departments throughout the property to ensure that the hotels needs are met.Essential Duties and Responsibilities:

  • Manage day-to-day staffing requirements, plan, and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Provide discipline of staff according to company policy and procedure.Responsible for interviewing, hiring, performance evaluation, discipline, and termination of all housekeeping personnel. Responsible for completing new hire orientation and coordinating training process according to structured plan. Prepares schedules and maintains housekeeping records and reports.Oversees that staff is trained and observing all safety and security procedures. Assists manager in preventative maintenance programs for guest rooms and public areas. Originates work orders for needed repairs to guest rooms or public areas and review with management.Responds to guest complaints, special requests and takes action to ensure guest satisfaction.Assists in scheduling of special cleaning programs as required; areas such as window washing, carpet shampooing, vent cleaning, general cleaning and other programs that may be included in the cleaning program directed by the General Manager.Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide additional training as needed.Other duties as assigned.Who We Are:Frontier Hospitality Group has been locally owned for over 71 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.Benefits to Working Here:
    • Competitive pay.
    • Dayshift Hours.
    • Paid Time Off (vacation and sick pay).
    • Health and Dental Insurance, 401K, and Voluntary Life Insurance.
    • Travel Discounts.
    • Growth opportunities.Qualifications and Requirements:
      1+ years managing a department of ten or more employees.Prior housekeeping and laundry experience desired.Ability to work a flexible schedule including nights and weekends if necessary.EOE/AA/Disabled/Veteran

Keywords: Frontier Hospitality Group, Davenport , Hotel Housekeeping Manager, Executive , Bettendorf, Iowa

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