Director of Sales - Sonesta Select Bettendorf (Quad City
Company: Sonesta International Hotels Corporation
Location: Bettendorf
Posted on: February 21, 2021
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Job Description:
Director of Sales - Sonesta Select Bettendorf (Quad City) Job
Description Summary The Director of Sales (DOS) develops and
implements the total sales and marketing strategy of one assigned
hotel to ensure that occupancy, average daily rate and market share
goals are achieved. This includes creating and implementing
specific revenue, sales and marketing strategies and tactical
plans. Results are monitored and adjusted to current market
conditions to stay nimble and react advantageously to competitors,
as well as position the hotel appropriately in the market. The DOS
will work directly with the General Manager and the Regional
leadership team to identify specific strategies and tactics to
drive revenue according to the market's demand. They may also work
with Sonesta's Marketing, Revenue Management, and Global Sales
teams to leverage national brand strategies at the local level.
This is an on-property sales position. Job Description DUTIES AND
RESPONSIBILITIES : o Deliver on the promise of Sonesta Service in
all interactions with guests and clients. Manage according to the
Sonesta G.U.E.S.T. standards and instill a passion for customer
service in all associates of the hotel.-- o Develop and maintain
relationships with key clients and market partners. o Develop new
accounts, maintain existing accounts, and implement sales
strategies to achieve revenue goals and maximize profits for the
hotel while maintaining guest satisfaction. Create room allocation
and pricing strategies for all Local Negotiated Accounts,
collaborate with the General Manager and Regional Revenue Manager
for counsel as needed. o Achieve budgeted revenues and
personal/team sales goals, and maximize profitability within all
areas of responsibility. Participate in the preparation of the
annual departmental operating budget, the hotel sales and marketing
plan, and other assigned financial plans which support the overall
objectives of the hotel. Produce regular reports and sales
forecasts. o Work as part of the senior leadership team of the
hotel to positively impact the effectiveness of the operation of
the hotel. o If managing other Sales employees, hiring and
evaluating the appropriate sales people for the hotel, directing
the day-to-day activities of the team, planning, organizing and
assigning work, developing and communicating strategies and goals.
Create, train, and motivate those responsible for developing new
accounts, maintaining existing accounts, and implementing sales
strategies to achieve revenue goals and maximize profits for the
hotel, while maintaining guest satisfaction. Advise staff of formal
policies and procedures. Manage all human resources-related actions
in accordance with Company rules and policies. o Independently
create and implement hotel-level tactical sales plans that drive
measurable incremental occupancy, increase average rates, and
increase business volume during off-peak periods. Monitor sales
activities and performance to ensure actual sales exceed the
established revenue plan. o Analyze current/potential market and
sales trends. Coordinate all activities to maintain and increase
revenue and market share through added business volume and
increased rates. o Coordinate with other hotel-level departments to
facilitate services agreed upon by the Sales Office and prospective
clients. o Develop and maintain positive relationships with
officials and representatives of local community groups. In
coordination with General Manager, serve as hotel representative
for media related inquiries and refer sensitive matters to the
Corporate Communications as necessary. o Prepare Weekly/Monthly
reporting on account, individual, segment, and tier production. o
Ensure compliance with federal, state and local laws regarding
health, safety, and alcohol services. o Perform other duties as
assigned. QUALIFICATIONS AND REQUIREMENTS : o Bachelor's degree in
Hotel Administration, Business Administration or related field
preferred. o Three years of previous select service hotel sales
experience strongly preferred. o Ability to speak, read, and write
fluent English; other languages beneficial. o Professional verbal
and written communication skills. o Mathematical skills, including
basic math, budgeting, profit/loss concepts, percentages, and
variances. o Ability to prioritize and organize work assignments. o
Problem solving, reasoning, motivating, organizational and training
abilities. o Experience with Microsoft Office, Opera and Automated
Sales Systems preferred. o Ability to travel including some
overnight travel is required. o Valid driver's license required. o
Frequently standing up, bending, climbing, kneeling, and moving
about the facility. o Carrying, lifting or pulling items weighing
up to 25 pounds. o Frequently handling objects and equipment.
Additional Job Description Benefits Sonesta recognizes that
benefits play a vital role in helping ensure the health and
financial security of employees and their families. We offer a
variety of benefits to our employees including:
Keywords: Sonesta International Hotels Corporation, Davenport , Director of Sales - Sonesta Select Bettendorf (Quad City, Executive , Bettendorf, Iowa
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