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Casino Marketing Host-Full-Time(Bettendorf)

Company: Caesars Entertainment
Location: Bettendorf
Posted on: May 15, 2022

Job Description:

$2000 Hire BonuAnnual Earning Potential up to $60,000Casino Hosts are responsible for building and maintaining close relationships with VIP, hosted, and targeted customers with the goal and responsibility of generating profitable gaming revenue. Casino Hosts must have the ability to leverage successful sales techniques while delivering outstanding service levels that guarantee a positive and memorable experience for all guests.ESSENTIAL DUTIES AND RESPONSIBILITIES Achieves established goals set by the Player Development Director / Manager on a consistent basis. Goals include but are not limited to: Targets in guest contact minimums, revenue and visitation growth, hotel room reservations & event attendance. Establish and maintain positive and professional working relationships with all external and internal customers, providing superior guest service having the resiliency to deal with difficult guests in all types of business conditions. Ability to work effectively and courteously with fellow employees. Communicates with assigned players to grow visitation through telemarketing (texting), electronic & hand written communication and in face to face interaction using available offers & comps, services, amenities, promotions & events. Responsible to leverage player incentive decisions to develop play or reward current guests while maintaining guest profitability. Maintains constant awareness of all promotions, events, and FanClub membership benefits in addition to competitor offers and strategies. Provides feedback to the Player Development Manager / Director about status and concerns of VIP, coded or other identified players. Assist with promotions, events, tournaments and other Marketing & Player Development functions. Completes all assigned duties, paperwork, and reports in a timely manner. Must have good time management and planning skills with the ability to meet established and assigned timelines and goals. Completes all company-required training within the designated time frames. Other duties as assigned QUALIFICATION REQUIREMENTSThree to five years of experience in sales position involving seeking new client leads, increasing/developing business from existing clients, and reactivating inactive accounts /clients. Experience working under a sales commission program with proven results in meeting and exceeding program goals. Sales experience, preferably in the casino gaming or hospitality industry with proven experience evaluating customer/client worth to determine profitable incentives to drive incremental profit for the company. Strong verbal and written communication skills in addition to planning and being well-organized. Knowledge of Microsoft Office products and basic office equipment (computer, copy/fax machine, phones etc.). The ability to maintain discretion in handling confidential information. Strong influencing and relationship-management skills. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. Must be able to move freely throughout the property and interact with guests ensuring a favorable gaming/hotel experience. Must be able to obtain and maintain a valid state gaming license as well as all required certifications. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars -, Harrah's -, Horseshoe - and Eldorado - brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Keywords: Caesars Entertainment, Davenport , Casino Marketing Host-Full-Time(Bettendorf), Advertising , Bettendorf, Iowa

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