Casino Marketing Host-Full-Time(Bettendorf)
Company: Caesars Entertainment
Location: Bettendorf
Posted on: May 15, 2022
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Job Description:
$2000 Hire BonuAnnual Earning Potential up to $60,000Casino
Hosts are responsible for building and maintaining close
relationships with VIP, hosted, and targeted customers with the
goal and responsibility of generating profitable gaming revenue.
Casino Hosts must have the ability to leverage successful sales
techniques while delivering outstanding service levels that
guarantee a positive and memorable experience for all
guests.ESSENTIAL DUTIES AND RESPONSIBILITIES Achieves established
goals set by the Player Development Director / Manager on a
consistent basis. Goals include but are not limited to: Targets in
guest contact minimums, revenue and visitation growth, hotel room
reservations & event attendance. Establish and maintain positive
and professional working relationships with all external and
internal customers, providing superior guest service having the
resiliency to deal with difficult guests in all types of business
conditions. Ability to work effectively and courteously with fellow
employees. Communicates with assigned players to grow visitation
through telemarketing (texting), electronic & hand written
communication and in face to face interaction using available
offers & comps, services, amenities, promotions & events.
Responsible to leverage player incentive decisions to develop play
or reward current guests while maintaining guest profitability.
Maintains constant awareness of all promotions, events, and FanClub
membership benefits in addition to competitor offers and
strategies. Provides feedback to the Player Development Manager /
Director about status and concerns of VIP, coded or other
identified players. Assist with promotions, events, tournaments and
other Marketing & Player Development functions. Completes all
assigned duties, paperwork, and reports in a timely manner. Must
have good time management and planning skills with the ability to
meet established and assigned timelines and goals. Completes all
company-required training within the designated time frames. Other
duties as assigned QUALIFICATION REQUIREMENTSThree to five years of
experience in sales position involving seeking new client leads,
increasing/developing business from existing clients, and
reactivating inactive accounts /clients. Experience working under a
sales commission program with proven results in meeting and
exceeding program goals. Sales experience, preferably in the casino
gaming or hospitality industry with proven experience evaluating
customer/client worth to determine profitable incentives to drive
incremental profit for the company. Strong verbal and written
communication skills in addition to planning and being
well-organized. Knowledge of Microsoft Office products and basic
office equipment (computer, copy/fax machine, phones etc.). The
ability to maintain discretion in handling confidential
information. Strong influencing and relationship-management skills.
The ability to work irregular hours and extended shifts including
late nights, early mornings, weekends, and holidays. Must be able
to move freely throughout the property and interact with guests
ensuring a favorable gaming/hotel experience. Must be able to
obtain and maintain a valid state gaming license as well as all
required certifications. At Caesars Entertainment, Inc., our Team
Members create the extraordinary. We are the largest
casino-entertainment company in the U.S. and one of the world's
most diversified casino-entertainment providers. Since beginning in
Reno, Nevada, in 1937, Caesars Entertainment has grown through the
development of new resorts, expansions and acquisitions. Our
resorts operate primarily under the Caesars -, Harrah's -,
Horseshoe - and Eldorado - brand names. We focus on building
loyalty and value with our guests through a combination of
impeccable service, operational excellence and technological
leadership. The company is committed to its Team Members,
suppliers, communities and the environment through its PEOPLE
PLANET PLAY framework. Our Caesars family is driven by our Mission,
Vision and Values. We take great pride in living these values -
Together We Win, All In On Service and Blaze the Trail - every day.
Our mission, "Create the Extraordinary". Our vision, "Create
spectacular worlds. That immerse, inspire and connect you. We don't
perform magic; we create it with excellence. #WeAreCaesars". If you
are ready to create some magic, we invite you to explore our
dynamic, yet unique, career opportunities.
Keywords: Caesars Entertainment, Davenport , Casino Marketing Host-Full-Time(Bettendorf), Advertising , Bettendorf, Iowa
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