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Office Administrative Assistant

Company: Illinois Casualty Company
Location: Rock Island
Posted on: September 23, 2022

Job Description:

Do you value customer service?Do you have excellent time management skills?Are you ready to feel valued by your employer and rewarded for your success?Illinois Casualty Company is growing, and we have the opportunity for an Office Administrative Assistant to join us as we work to become the leading provider of insurance protection for the food and beverage industry. Participate in our Company's 401k program, Employee Stock Ownership Plan, Profit Sharing Bonus Program, and receive benefits such as Health, Dental, Vision, and more!The Office Administrative Assistant provides administrative, office, and customer service support to the Administrative Services Department, ICC, and its subsidiaries; ICC Realty, LLC and Katkin. This role is the first point of contact for all visitors and callers to the Company. The CSA is responsible for supporting daily mailroom operations including but not limited to; prompt and efficient processing of all incoming and outgoing mail and faxes, responding to internal service requests, expense reporting, and service vendor coordination. Additionally, under the supervision of the Property Services Manager, this role will assist with event planning, safety training, fleet management, and inventory control of Company supplies and office equipment. The role requires excellent time management and organizational skills as well as the ability to adapt to frequently changing assignments.Essential Functions Greeting visitors to the building in a professional manner and in accordance with the Company guidelines, ensuring visitors have been properly logged in and out of the system on a daily basis. Answering incoming calls for ICC, ICC Realty, and Katkin on a multi-line telephone system. Directing voicemails left on the mail telephone line during non-business hours to the appropriate individual on a daily basis Forwarding Company email and faxes to the appropriate departments or employees. Actively monitoring postal services activity and staying abreast of postal service regulatory requirements Receiving, date stamping, sorting, scanning, and distributing incoming mail and packages. Processing and posting outgoing mail/packages (US Mail, interoffice mail, messenger, UPS, etc.) using computer-based systems Ensuring same-day processing of proof of mailings Ordering, organizing, and maintaining inventory records of Company office supplies and furniture; working closely with IT to ensure that assets are tracked and managed as part of the process Maintaining sufficient inventory of corporate printing supplies including business cards, envelopes, and mailing labels, toner, and binding supplies Responding timely to Company printing requests for business cards, training materials, and meeting materials Coordinating with service technicians for office repairs and preventative maintenance calls including locksmith, kitchen equipment, fire extinguisher inspections, exterminator, and others related to both ICC and ICC Realty Coordinating fleet vehicle maintenance, inspections, and scheduling as required; this includes weekly checks to ensure vehicles are kept clean, gas tanks are full, and snow and ice are removed if necessary Assisting with meeting preparations (setup and execution) to ensure all aspects are properly managed including location, seating, catering, presentation, and materials Representing the Administrative Services Department at inter-departmental meetings to support and facilitate communication and action between departments Supporting Katkin customers with online safety education course registration and online payments Assist with enrollment, set up of room and catering for Alcohol Safety Training Classes Providing process improvement recommendations to ensure efficiency and complianceQualifications High school education or equivalent, with a minimum of two years' administrative and office experience Broad knowledge of standard office procedures and equipment, including proficiency in use of office machines (copy machines, scanners, postage machines, etc.) and multi-line phone systems Intermediate level proficiency in Microsoft Office including Outlook, Excel, and PowerPoint Excellent verbal communication and telephone handling skills; must have clear, pleasant voice Familiarity with interpersonal, social etiquette, and business-related knowledge Ability to prepare general business correspondence and reportsJob Type: Full-timeBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Free parking Health insurance Life insurance On-site gym Paid time off Retirement plan Vision insurance Wellness programSchedule: Monday to Friday No nights No weekendsAbility to commute/relocate: Rock Island, IL 61201: Reliably commute or planning to relocate before starting work (Required)Experience: Customer Service: 1 year (Preferred)Work Location: One location

Keywords: Illinois Casualty Company, Davenport , Office Administrative Assistant, Administration, Clerical , Rock Island, Iowa

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