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Front Desk Receptionist/ Medical Records (Davenport Iowa)

Company: Plastic Surgery Center PC
Location: Davenport
Posted on: November 22, 2021

Job Description:

We are looking for a Receptionist to help manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, answering patient phone calls, answering questions and appointing patients to schedule. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards. You will also be responsible for creating, sending and receiving professional correspondence, entering and scanning patient information into the electronical medical record system, as well as sending, receiving and maintaining medical records. Responsibilities also include collecting and entering payments to practice management software and other clerical duties as assigned.Responsibilities

  • Greet and welcome patients as soon as they arrive at the office
  • Assist / instruct patients with necessary paperwork upon signing in.
  • Answer, screen and forward incoming phone calls
  • Appoint patients to schedule
  • Ensure reception area is tidy and presentable
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Order front office supplies and keep inventory of stock
  • Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
  • Create, send and receive professional correspondence, enter and scan patient information into the electronical medical record system.
  • Send, receive and maintain medical records.
  • Collect and enter payments to practice management software and other clerical duties as assigned.
  • Knowledge of Nextech Practice Management and Electronic Medical Record system a plus.Skills
    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Hands-on experience with office equipment (e.g. fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Customer service attitude
    • High school degreeJob Type: Full-timePay: $15.00 - $20.00 per hourBenefits:
      • 401(k)
      • 401(k) matching
      • Paid time off
      • Uniform allowanceSchedule:
        • 8 hour shift
        • Day shift
        • Monday to Friday
        • No weekends
        • OvertimeCOVID-19 considerations:Per CDC guidelines we are required to wear facemasks while in our healthcare facility. All patients are screened prior to entry into the clinic.Education:
          • High school or equivalent (Required)Experience:
            • Customer service: 1 year (Preferred)
            • Medical terminology: 1 year (Preferred)
            • Computer skills: 1 year (Required)
            • Medical office: 1 year (Required)Work Location: One location

Keywords: Plastic Surgery Center PC, Davenport , Front Desk Receptionist/ Medical Records (Davenport Iowa), Administration, Clerical , Davenport, Iowa

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